career objective                              

solutions-focused information technology specialist and recent graduate eager to contribute superior analytical, problem-solving, and technical skills toward supporting the employer in optimizing operational performance

profile                                                

ø  offer more than three years of progressive experience in providing outstanding customer service and support

ø  expertise in network administration, maintenace, troubleshooting, installations, upgrades, data management, and security

ø  ability to assess and respond to client-specific needs; create and execute complex technological solutions

ø  practical experience assisting with linux-based adp emulation settings to computers in company network

ø  consistently achieve critical deadlines while producing top-quality work; demonstrated capacity to balance multiple concurrent projects

ø  dynamic communication, presentation, and relationship management skills

ø  proactive team player equally effective in independent and collaborative environments

 

~ technical proficiencies ~

ms windows xp / vista operating systems ~  ms server 2003 ~ ms exchange 2003 ~

red hat linux server and workstation v. 3-8 ~ light perl scripting ~ backtrack 2 and 3 ~

virtual machines, parallel and vmware ~ ubuntu ~ wireless networking and security ~ lan/wan ~

firewall configuration ~ honeypots ~ ms office (word, excel, powerpoint, access, outlook, visio)

 

~ forum memberships & affiliations ~

ubuntu ~ tech republic ~ experts exchange ~ microsoft technet ~ tinyshell.org

education                                           

westwood college of technology, woodridge, il                                                                                   may 2008

bachelor of applied science in information systems security

• 3.60 gpa; president s list
  
  

~ certification ~

cisco certified network associate (ccna)

professional experience                

bill jacobs volkswagen, naperville, il                                                                                                    5/07 c present
parts specialist

oakbrook toyota, westmont, il                                                                                                             6/06 c 5/07

wholesale parts specialist

 

windy city honda, chicago, il                                                                                                               5/05 c 6/06

assistant parts manager

 

~ key achievements ~

• successfully balanced full-time employment with academic pursuits, achieving superior levels of client satisfaction while graduating early with a 3.6 gpa
• in recognition of excellent performance, received silver level assistant parts manager award from american honda motor company
• accurately gauged necessary automotive components for proper repairs; worked closely with clients to identify and respond to individual needs