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yyyyyy x. yyyyyy                                                                    

0000 xxxxxx xxxx , xxxx , xxxxx 00000

(xxx-xxx-xxxx

abc@xyz.com

 

career objective                              

tri-lingual, results-driven manager eager to contribute superior leadership, analytical, and customer service skills toward supporting the employer in optimizing financial and operational performance

profile                                                

ø  offer solid operational management and comprehensive loan administration experience with expertise in customer service, risk assessment, staff supervision and development, marketing and advertising, and regulatory compliance

ø  facilitate client-focused, service-oriented environment vital to maximizing customer satisfaction and retention

ø  successfully steer all aspects of daily activity; sharp business acumen and extensive experience performing and supervising administrative, processing, underwriting, closing, and shipping functions

ø  depth of knowledge in start-to-finish mortgage origination, with a specialization in a-paper and fha loans; strong practical understanding of underwriting guidelines and regulations

ø  obtain, prepare, and review all relevant documentation to accurately evaluate potential risk; analyze complex financial statements, capital and reserves, property valuation, credit scores, debt and loan-to-value ratios, and cash flow

ø  excel at building, training, and leading top-performing sales teams; strategically plan and coordinate workflow and human resources for optimal coverage while containing labor costs

ø  effectively identify and capitalize on opportunities to penetrate and develop markets in highly competitive environments; demonstrated ability to succeed despite unstable conditions

ø  dynamic communication, presentation, negotiation, and relationship management skills

ø  sharp technical proficiencies including ms office, fannie mae desktop originator, encompass, and point

ø  fluent in english, spanish, and portuguese

 

~ key achievements ~

  • in recognition of outstanding performance and solid industry knowledge, quickly progressed to attain managerial position responsible for driving sales, client relations, staff development, and business administration
  • generated more than $65m and closed 180+ real estate transactions in two years with 1st metropolitan mortgage
  • four-time recipient of 1st metropolitan mortgage s consultant of the month awards and two-time recipient of consultant of the quarter award
  • delivered exceptional customer service and effectively managed business operations concurrent with academic pursuits

professional experience  
cityline mortgage, gaithersburg, md                                                                                                     2007 c present

consultant / franchise partner


1st metropolitan mortgage, rockville, md                                                                                               2005 c 2007

sales manager

innovative security systems, beltsville, md                                                                                            2004 c 2005

retail sales manager


towson university, towson, md                                                                                                            2002 c 2003

independent researcher

~ community activity ~

volunteer, united way                                                                                                                           2009

assistant event organizer, make-a-wish foundation                                                                               2005 c 2006

education                                           

towson university, college of fine arts and communications, towson, md                                            2005

bachelor of science in business administration; advertising and marketing certification

  • 3.7 gpa


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