Highly experienced construction management professional available to provide exceptional skills in construction, quality control, safety, compliance, and leadership for commercial builder or engineering firm.

 

 

       More than 15 years of successful management and construction experience.

       Expertise in safety, compliance, quality control, planning, scheduling, and critical path management.

       Adept at working with soil, civil, and structural engineers, and city, QA, and ROC inspectors.

       Proven ability to reduce costs, enhance customer satisfaction, and improve purchasing.

       Able to prepare and implement effective best practices and time management techniques.

       Familiar with coordinating sub-contractors, managing inventory, and verifying installation plans.

 

 

RICHMOND AMERICAN HOMES/MDC HOLDINGS, Phoenix, AZ 2005 - Present

Home Care / Area Supervisor (2008-present)

Manage process of warranty repairs and quality issue resolution for residential home builder. Communicate extensively with home owners and subcontractors. Monitor jobs to ensure all work completed on time and according to specification. Conduct home inspections prior to close of escrow. Identify potential issues. Perform verification walk-throughs with Superintendent and customer. Carry out training of employees on policies, procedures, and ROC workmanship guidelines and standards.

       Saved >$75,000 by effectively reducing employee spending, inspecting sub-contractor workmanship to identify issues early, and verifying plan-specific installations.

       Increased customer service through effective management of ROC and RWC complaints, bringing all issues to rapid and agreeable closure.

       Developed, implemented, and conducted new-hire construction, best practices, and time management training classes.

       Enhanced employee performance levels through performance evaluations and action plans.

       Assisted with development of new cost-saving procedures and policies.

       Received zero ROC corrective work orders and achieved 100% passing record in ROC inspections.

 

Assistant Superintendent (2007-2008)

Managed complete residential construction activities, from framing through to closing, for multiple projects. Ensured timely completion. Managed safety, quality, and scheduling.

       Maximized safety by implementing good housekeeping guidelines, enforcing safety compliance, and ensuring compliance with OSHA and state regulations.

       Recognized for maximizing profits and maintaining project excellence.

       Served as liaison to city inspectors and ensured construction up to code at all times.

       Communicated with sales team and home buyers to address concerns and questions.

       Rated highest quality work and homeowner satisfaction through effective management.

       Assisted Superintendent and Area Project Managers with quarterly and annual business plans.

 

 

 

(Richmond American Homes/MDC Holdings, continued)

 

Home Care / Area Supervisor (2004-2007)

Assisted home owners and subcontractors by investigating and resolving warranty repairs and workmanship issues. Ensured all work exceeded customer satisfaction. Conducted home inspections prior to escrow closure and identified issues for correction. Managed ROC and RWC complaints from start to finish. Evaluated employee performance levels.

       Created 2-24-7 plan, corporate goals, and new processes for regional president and coordinated division-wide trade partner meetings to explain new procedures.

       Developed and led new hire training classes in areas such as policies, procedures, workmanship standards, and construction.

 

 

 

SAFEWAY FOOD & DRUG INC., Tempe, AZ 1989 - 2004

Inventory Management

Carried out training of store and divisional employees in corporate policies and procedures, inventory control, and best practices. Participated in annual performance evaluations of store managers and assistant managers. Communicated company s policies, procedures, and standards to outside vendors.

       Conducted extensive store audits and ensured inventory matched 3^rd-party audit figures.

       Created new guidelines for marketing products that led to increased sales and profits.

       Grew profits 13% in frozen food area by implementing new in-store marketing displays.

       Actively involved in area-wide store remodeling and product evaluations.

 

 

 

Course work in Business, Glendale Community College

 

 

 

MS Office, Access, PowerPoint, Publisher, and proprietary systems

 

 

 

Date

 

 

Hiring Agent Name

Title

Company Name

Address

City/State/Zip Code

 

Dear__________________:

 

I am currently seeking a challenging career opportunity in construction management, and am submitting my resume for your review.  In advance, thank you for your time and consideration.

 

As demonstrated in the accompanying resume, my professional qualifications include:

 

       Saving >$75,000 in my current role by effectively reducing employee spending, inspecting sub-contractor workmanship to identify issues early, and verifying plan-specific installations.

       Increasing customer service through effective management of ROC and RWC complaints, bringing all issues to rapid and agreeable closure.

       Developing, implementing, and conducting new-hire construction, best practices, and time management training classes.

       Receiving zero ROC corrective work orders and achieving 100% passing record in ROC inspections.

       Maximizing safety by implementing good housekeeping guidelines, enforcing safety compliance, and ensuring compliance with OSHA and state regulations.

       Being recognized for improving profits and maintaining project excellence.

       Earning highest quality work and homeowner satisfaction ratings through effective management.

 

As an employee, you will find me to be a driven team player committed to supporting you in achieving your objectives through superior performance.  I am confident that I could be a valuable asset to your organization, and look forward to interviewing with you in the near future.

 

Sincerely,

 

 

 

 

 

Yyyyyy x. yyyyyy