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yyyyyy x. yyyyyy
p.o. box 0000 xxxxxx xxxx , xxxx , xxxxx 00000
xxx-xxx-xxxx
abc@xyz.com
profile of qualifications
ø offering several years of experience in operations/business and executive/management support, with talent for strategically prioritizing, planning and managing projects/workflow to optimize productivity and efficiency in multi-task, time-sensitive environments
ø well-versed in wide areas of office/business operations, from multi-line phone management, front desk reception, customer service, and public relations to information systems maintenance, mail processing, bank deposit preparation, inventory control, and light bookkeeping
ø recently earned bachelor of science in statistics, with actuary credentialing in progress
ø dynamic communication and interpersonal relation skills; bilingual fluency in english and spanish
ø computer-savvy, with proficiency in ms word and excel, quickbooks, word processing, spreadsheet/report/presentation production and internet research
ø quick study who rapidly masters new skills, knowledge and responsibilities
professional experience
secretary, p&w auto service 2008-2010
contributed sharp administrative support skills toward efficiently managing office operations ranging from inbound call handling/routing and assessment, light bookkeeping and information systems maintenance/filing to inventory control and special projects on management behalf
maximized productivity and efficiency through proficient use of ms word and excel as well as quickbooks accounting software
operations assistant, uc riverside-tomas rivera library 2007-2008
demonstrated sharp business acumen in assisting with operations spanning phone management, reception, customer service, public relations, and inbound/outbound mail processing
effectively compiled and produced quality communications and documents/reports using ms excel and word applications
receptionist/administrative assistant, teaze of california 2005-2006
efficiently managed six-line phone system, supporting executive staff as well as multiple company departments, with accountability for strategically screening calls/messages
represented company in professional, positive manner in greeting and directing clients as well as delivering superior customer service
facilitated office functions including outbound mail processing and ms word/excel project/ presentation production
secretary, the pasadena institute for relationships 2005
in addition to general office/secretarial responsibilities, managed company deposits, opened/closed client files and conducted internet research as well as performed light bookkeeping; productively used quickbooks and excel and performed word processing
education
bachelor of science in statistics, university of california-riverside; 2010
preparing for first actuarial test exam p
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