Seasoned Business Operations Leader with expertise in guiding fundamental growth in consumer focused industries. Track record of driving process improvements in operational standards, resulting in increased revenue and efficiency. Innovative, ambitious and disciplined with a talent driving employee development goals to create high performance teams for maximized results. Thrive in a fast-paced, high volume atmosphere with a talent to consistently adapt to the needs of the business and attain employee allegiance at all management levels. Seeking a Senior Level Operations Management position with a progressive organization where my visionary leadership style will be valued. Core competencies include:
Cost Control/Budget Management/P&L
Human Resources Management
Business Analysis & Process Improvement
Strategic Planning and Leadership
Organizational Design and Development
Productivity and Efficiency Improvement
Multi-Site Operations/Remote Management
Change Management/Continuous Improvement
Negotiation, Persuasion, and Communication
Planning and Deployment of Operational Assets
Manage & Drive Revenue Performance
w High-performing operations-management style with expertise in building/optimizing organizational processes, measurement systems, and professional teams to maximize business results; drive operational excellence for an organization with over $115MM in annual revenue.
w Skilled strategist who transforms ideas into workable solutions and benchmarks performance against key operational targets/goals.
w Critical participant in due diligence processes during acquisition of multiple entities.
w Drive aggressive marketing strategies to align perception and create distinction among competitors.
w Strategic leader with the ability to ensure growth and success by gaining cooperation and trust of staff; overcome challenging economic factors to meet the needs of the organization.
w Produce exceptional results with tenacity, self-confidence, and an ethical character that elicits respect.
w Accountable in a high-profile executive role, ability to overcome complex challenges and make high-stakes decisions within fast-paced, high-pressure environment using experience-backed judgment.
w Respected as a motivational manager, with an open-door management style and proponent of empowerment and accountability.
w Ability to engage, excite, mentor and motivate others with a reputation as a fair, gracious and trusted leader.
Reddy Ice Company 1985 to 2010
Area Vice President/Operations 2001 to 2010
Provided strategic leadership and oversight for a key territory of the largest manufacturer and producer of packaged ice products in North America.
Maintained complete accountability for 17 production plants and 11 distribution centers throughout Xxxxxx, New Mexico, Arizona, California, Nevada, Utah, and Colorado, generating over $115MM in annual revenue and employing over 400.
Ensured effective, cost conscious operations, and guided all internal functions including accounting, manufacturing, production, logistics, and sales initiatives.
Highly accountable with P&L responsibility; continuously analyzed and identified effective cost containment and lean production strategies to maximize revenue and profitability results.
Managed personnel issues, provided ongoing oversight for training and mentoring, made final decisions on the hiring of management staff.
Implemented strict guidelines for performance management goals, monitored and measured performance and productivity results, identified gaps and ensured that the operations was running smoothly and at maximum capabilities at all times.
Tracked and monitored territory expenses and maintained compliance with operations budgets at all times.
Set clear expectations for operations performance, implemented key metrics and developed a culture of excellence among management leaders.
Consistently posted the highest annual EBITDA percentage of 4 regional territories; grew sales from $90MM to over $112MM within 2 years.
Zone Manager 1995 to 2000
Provided general management and guidance for the Phoenix, Arizona production facility as well as 7 additional plants located throughout the Western US generating over $50MM in annual revenue.
Integral leader in expanding the growth and penetration of the business; influenced increase in production from 480 to 1000 tons daily in the Phoenix operation.
Consistently achieved the highest annual EBITDA percentage of all Zone Managers, and received multiple Zone Manager of the Year awards.
Plant Manager, Phoenix, AZ 1989 to 1995
Grew annual sales volume from $6MM to $12MM, increased plant capacity from 320 tons per day to 480 tons per day, and maintained the highest annual EBITDA percentage of any location; received multiple Plant Manager of the Year Awards.
Assistant Plant Manager, Austin, XXXXXX 1985 to 1989
Sold personal business to Reddy in 1985, and remained with the organization to lead business operations for the Austin location, gained consistent promotions through high level performance results.
Tech University, Lubbock, Xxxxxx - Bachelor of Science Degree
Dear Mr. _________________
It was a pleasure (speaking with you/meeting with you) on the (date for example, 19th of February or 3rd of July). I would like to take this opportunity to thank you for the time you spent with me, as well as to express my appreciation for the information you offered.
I am very interested in the (name of position) position, and I am convinced now, more than ever, that it is the right job for me. I feel my background and qualifications prepare me well for just the sort of challenges and responsibilities we discussed.
Again, thank you for considering my qualifications. I enjoyed our talk, and am available at any time to provide you with any more information you may need. I look forward to hearing your decision.
Dear <Name Here>,
Please accept this letter and resume as application for the position of <position here> with <company here>. If you are seeking a strong, dynamic, results driven Operations Leader to join your team and lead this region to success, you have found your candidate.
With over 30 years of successive promotions and escalating responsibilities in the Consumer Products Industry, I have proven myself to be an enduring leader with the ability to drive consistent growth and secure critical revenue even in the face of the most challenging economic climates.
I can offer you a solid track record of selecting, training and developing high performance teams that consistently exceed performance expectations, as well as a demonstrated record of identifying and improving operational standards. I see that you are seeking a candidate with the skills to provide leadership and coaching to your staff, and not only can I meet those expectations, but I can deliver a progressive management and training style that grooms candidates for promotions and ensures personal growth.
During my tenure, I have been known for my ability to lead underperforming operations to success, and consistently secure substantial increases in profitability and revenue results. I am expert in driving sales, creating customer loyalty, and developing aggressive marketing strategies that create distinction among the competition. I have a talent for aligning corporate goals to day to day management activities, and can effectively communicate strategic business plans to the staff in a manner that captures employee loyalty and enhances motivation.
I am certain after reviewing my qualifications that you will want to speak with me further, and as a proven leader, I believe it would be mutually beneficial for us to meet. I will call next week to inquire about the possibility of meeting to discuss your organization s goals and how I can help you meet them.
Thank you for your time and consideration.
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