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yyyyyy x. yyyyyy                                                                     calle #1 casa #12-a, colonia lomas de san francisco

san salvador, el salvador

1 (503) 2257-0506 home/1 (503) 7815-3338 mobile




offer numerous years managerial experience in diverse areas of operations ~ extensive international background ~ effectively train, coordinate and lead top-performing teams ~ excel in optimizing operational productivity, efficiency and quality ~ exceptional strategic planning, prioritization, organization, and time management skills ~ dynamic communication, presentation, relationship building, and problem solving abilities ~ results-oriented, solutions-focused professional committed to maximizing performance ~ bachelor degree in business administration ~ bi-lingual, english and spanish (spoken/written) ~ available for  travel ~us residency card; authorized to work in the states ~ comprehensive, progressive background in the aviation/airline industry


~ key achievements ~


ø  collaborated in launching/establishing fully operational, profitable center

ø  clearly defined, developed and implemented strategic policies, procedures and operational systems to successfully reduce costs and boost profits in industry substantially impacted by rising fuel costs

ø  have proactively steered operations to improve cost effectiveness, achieving top ranking on-time performance and surpassing most us carrier ratings

ø  strategically streamlined operations to integrate 4 airlines within the same operation center and routinely adjust airline itineraries to capitalize on opportunities for maximizing use of resources, significantly increasing efficiencies while reducing operating expenses


professional experience                


taca international airlines                                                                                             1994-current

logistic operational manager, system operation center (soc); 1999-present

  proficiently steer office and personnel administration and facilitate cross-functional collaboration to maximize operational performance

  effectively manage/monitor acmi contracts with martin air of holland and cubana de aviacion

  evaluate performance and define, develop and implement enhanced policies/procedures to boost cost efficiencies

  strategically coordinate daily fleet aircraft planning in accordance with maintenance, crew scheduling and revenue goals and continually monitor flight progress to ensure high otp and optimization of fleet utilization, efficiency, safety, profitability, and customer satisfaction

  apply industry expertise as well as dynamic managerial skills toward providing quality centralized directions to stations and flights

  facilitate secure aircraft operations by ensuring compliance with civil aviation regulatory standards as well as monitoring maintenance reports and weather conditions

  contribute knowledge toward effectively anticipating, planning for and responding to non-standard, unexpected mechanical, airport restriction, weather and related issues, with the goal of implementing alternate plans to maximize use of resources while minimizing impact on customers and fleet

  resourcefully revise fleets/schedules to maintain on-time performance and mitigate delays


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yyyyyy x. yyyyyy                                                                   page 2 of 2                   


taca international airlines continued


supervisor, centralized dispatch; 1997-1999

  demonstrated dynamic communication/presentation skills as instructor for a300b4f / b737-200/300 / a319 / a320 / b767-200/300 ratings

  led/supervised dispatchers to assure secure, regulatory compliant operations; monitored destination weather

  cost-effectively managed company fuel policy

operation coordinator, new zealand; 1996-1997

  steered lease operations between taca and freedom air/air new zealand for south pacific, new zealand and australia region (etop)

  coordinated and scheduled crew, plotted route charts and monitored operations to optimize use of resources; maintained critical communications between dispatch and flight crews

aircraft dispatcher; 1994-1996

  in addition to dispatch responsibilities, provided on-the-job training of new hires



 bachelors degree, business administration; 2006

university of alabama us

graduated with honorary mention, dean s list; gpa: 3.71


professional development            




aircraft dispatcher, certificate 2579516, faa-united states; 1998

aircraft dispatcher, certificate 68, civil aviation authority (caa)-el salvador; 1994




certificate of achievement, effective communication, dale carnegie; 2005

certificate of achievement, leadership training for managers; 2004

project management diploma, alta direcci n, escuela de negocios, mendoza, argentina; 2004


courses completed~


aircraft dispatcher, 19.5 ceus, sheffield school of aeronautics/florida atlantic university; 1998

a300/b4 cargo loadmaster familiarization, british aerospace; 1998

dispatcher transition a319/a320/a321, airbus; 1997

etops flight dispatch instruction, boeing company; 1996

initial dispatch training; 1994


technical/computer skills            


  flight operation and reservation system, sabre

  netlineops from lufthansa systems

  microsoft office xp; microsoft project ; microsoft visio

yyyyyy x. yyyyyy                                                                     calle #1 casa #12-a, colonia lomas de san francisco

san salvador, el salvador

1 (503) 2257-0506 home/1 (503) 7815-3338 mobile







hiring agent name


company name


city/state/zip code




i am currently seeking a challenging career opportunity with a u.s. organization, where my extensive international management background will prove instrumental in boosting operational and financial performance.  to acquaint you with my qualifications, i am submitting my resume for review; in advance, thank you for your time and consideration.


as demonstrated in the accompanying resume, my professional qualifications include over 14 years progressive experience in the airline industry.  rapidly promoting to supervisory/managerial positions, i have consistently exhibited a talent for training, developing and leading top performing teams, implementing policies/procedures to improve efficiency and productivity, executing targeted strategies to reduce costs and grow profits, and facilitating initiatives to maximize quality of service and customer satisfaction.  to complement my experience, i offer a bachelor degree in business administration, am willing to travel to meet your needs and have proficiency in both english and spanish languages.


as an employee, you will find me to be a driven team player committed to supporting you in achieving your objectives through superior performance.  i am confident that i could be a valuable asset to your organization, and look forward to interviewing with you in the near future.






yyyyyy x. yyyyyy 

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