yyyyyy x. yyyyyy

 

address:                                   0000 xxxxxx xxxx , xxxx , xxxxx 00000 

phone:                                      301.512.0744

 

vacancy posting:                      job posting #

position:                                   title, gs#

 

 

core competencies

 

program analysis; program enhancements; qualitative/quantitative/technical/statistical analysis; research; data generation; information gathering; surveys/studies; security administration; financial principles; budgeting; payroll administration; project management; client relations; organization; workflow coordination; prioritization; time management; operations management; sales; oral & written communications; briefings; presentation; relationship-building; critical thinking; strategic planning; versatile; problem solving; interpersonal relations; collaborative teamwork; process improvement; delegation; negotiation; research & planning; resource allocation/administration; fluent in english, hindi, and urdu.

 

 

professional experience

 

financial services representative-4/ assistant branch manager, 7/2008-present

suntrust bank (waldorf, md)

supervisor:  may contact - vincent marsh,xxx-xxx-xxxx

hours:  40 per week

salary: 35,000.00 plus sales commission

 

contribute leadership skills toward managing day-to-day sales, service and operational activities, with strong focus on optimizing productivity, efficiency, and performance. optimize staff performance by delivering training and development programs for new hires in broad areas of retail branch banking. train, mentor and motivate 6-8 team members to ensure critical compliance with all policies and procedures.

 

demonstrate solid understanding of financial practices and principles in proficiently supporting clients with broad range of financial services. drive market penetration through public outreach and education as well as building key relationships with chamber of commerce and local businesses. serve as manager on duty in absence of branch manager. ensure optimal security of daily operations by following all internal policies and procedures. apply financial knowledge and strong communication skills toward troubleshooting problems and delivering product/service education.

 

 

senior sales and service associate, 10/2006-7/2008

chevy chase bank (hanover, md)

supervisor:  brawndy reid 410-799-7638

hours:  40 per week

salary: 30,000 plus sales commission

 

successfully contributed to business development by using proactive prospecting techniques to generate new customers. consistently met and exceeded branch sales objectives by applying strong communication and customer service skills. promoted superior service and exceptional customer satisfaction by promptly resolving issues and preventing escalation.

 

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yyyyyy x. yyyyyy

job posting: job position

social security number: xxx-xx-xxxx                                                                                  page 2 of 3

 

 

 

assisted bank clients with all their financial management, lending and borrowing needs, further illustrating strong financial knowledge. exhibited solid leadership qualities in coaching tellers and other sales representatives on sales and operational requirements to ensure critical compliance with all regulations and the company s risk management policies, further illustrating financial abilities.

 

 

sales associate, 10/2005-2/2006

carmax auto superstores (laurel, md)

supervisor:  ted neale, 301-604-8560

hours:  40 per week

salary: sales commission: $150.00 per vehicle and $100.00 per warranty

 

trained, developed, supervised, and evaluated a high-performance support team of buyers assistants. effectively and diplomatically responded to customer issues for timely resolution and satisfaction with company's delivery of customer service, by contributing information gathering, needs assessment and analytical skills. applied communication and problem solving abilities toward negotiating with customers in-person, on the phone, and via correspondence.

 

 

buyers assistant, 5/2004-10/2005

carmax auto superstores (laurel, md)

supervisor:  bryan ennis, 301-604-8560

hours:  40 per week

salary: $27,000 per year

 

reduced losses by monitoring and eliminating discrepancies in carfax computer-based vehicle reports registry. supported employer in sustaining and growing business by providing quality service in processing customer transactions.

 

 

business office administrator, 4/2003-5/2004
carmax auto superstores (laurel, md)

supervisor:  tracy lee, 301-362-3399

hours:  40 per week

salary: $25,000 per year

 

promptly responded to client inquiries via phone and correspondence on a daily basis regarding contract-, sale-, and title-related issues. strategically maximized business opportunities by initiating, cultivating and maintaining proactive relationships with key contacts with loan-issuing agencies and loan-holders.

performed all store opening and closing duties and assisted with cash management in service department and vehicle sales transactions.

 

 

assistant supervisor; court work, xx/2001-xx/2002

wolpoff and abramson, llp (rockville, md)

supervisor:  name, number

hours:  40 per week

salary: xx,xxx

 

served as lead point of contact for processing all arbitration claims for the law office through the national arbitration forum. demonstrated leadership skills in supervising daily activities of a 6-person department for a law firm specializing in collections. directly supervised 6 process serving companies to ensure correct service of court documents to defendants.

 

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job posting: job position

social security number: xxx-xx-xxxx                                                                                  page 3 of 3

 

 

 

prioritized, planned and coordinated multiple simultaneous projects and case matters to maximize efficiency and achieve critical timelines. proficiently developed pending case reports instrumental to supporting staff in monitoring and managing projects.

 

 

military experience

 

aviation machinist s mate, 11/2002-12/2008

united states navy (andrews afb, md)

supervisor:  eric hemming. 240-857-5236

hours:  10-60 per week

salary: $5,000 to $15,000 per year depending on mobilization schedule

 

served as a certified power plant technician and trouble shooter on j-52 engines for the us navy s ea-6b prowler aircrafts. trained and developed 4-6 individuals on various aspects of engine fuel systems, engine removal and replacement on an ongoing basis, demonstrating leadership and mentoring skills. contributed problem solving and technical skills toward troubleshooting operations on engine fuel and oil systems on a daily basis. ensured smooth flow of operations and optimal performance of equipment by handling preventive and scheduled maintenance on the ea-6b prowler aircrafts for a forward deployed, combat ready squadron. served as lead power plant technician on engine removal and replacement.

 

 

education

 

bs in finance (in progress) - university of maryland university college, graduating in 2010.

bs criminal justice - university of maryland university college, 120 credit hours earned and gpa: 2.8
select courses for masters in justice administration - norwich university, 12 credit hours earned and gpa: 3.0

 

 

training/certifications

 

center for naval aviation technical training (whidbey island, wa)

initial ea-6b power plants and related systems, 2005

advanced ea-6b power plants and related systems, 2005

 

 

technical skills

 

ms office, windows xp, databases and computer-based records management, cashiers and accounting software

 

 

 

 

 

 

 

 

 

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