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yyyyyy x. yyyyyy

0000 xxxxxx xxxx , xxxx , xxxxx 00000

driven food service professional seeking a challenging position in management, where expertise in the culinary arts, customer service, and leadership will prove instrumental to company success.




a service-oriented food service manager offering 22 years progressive experience in the business operations, customer service, food planning and preparation. in-depth expertise in menu development, large scale catering, budgeting, fine dining operations, and cooking for special dietary needs. hands on experience with multi-faceted food service and vending management. adept at blending strong decision-making abilities with outstanding organizational skills, solid leadership attributes, and successful interpersonal relationship-building techniques. apply sharp problem-solving proficiencies, intelligent business acumen, and cost-effective strategies, along with exceptional written and verbal communication skills, to any professional environment. consistently ensured delivery of quality customer service vital to sustaining and growing accounts. extensive background in hiring, training, and supervising large staff. proven expertise in controlling labor and food cost to consistently stay within budget. dynamic communication, presentation, and relationship management skills.


~ key achievements ~

developed and led strategic planning efforts to generate profitable operations in under 2 years.

cultivated client relationships through improved service and food quality.

developed employee training programs to improved service, reduced waste, and increased profitability.

created cutting edge dining and vending programs to increase customer satisfaction.


                           professional experience                         


regional vice president of operations five star food service                                                            2003-2008

  sharp business acumen and experience in managing broad scope of operations, from cafeteria operations, catering services and vending capacities to financial planning, p&l management, employee development and productivity enhancement initiatives.

  cost-effectively manage purchasing and facilitated productive vendor relationships to achieve competitive pricing and boost bottom-line profitability; annual revenue of $22m.


retail cafeteria manager sodexho health care services                                                                      2002-2003

  solid experience in managing retail cafeteria operations at moore regional hospital.

  served as area support manager, handling new account establishment and special projects.


division manager automatic service company, inc.                                                                                  2000-2002

  managed broad scope of vending and dining center activities including new business development, sales, marketing, p&l management, strategic planning, budgeting, customer relations, and account retention.

  negotiated strong, competitive national contract pricing that generated cost saving contracts with major food and vending suppliers.


franchise owner/operator mgs, inc. dba schlotzsky s deli                                                                   1996-2000

  successfully led restaurant development and operations from start-up, including site selection, construction supervision, build out phases, equipment purchasing, personnel recruitment and training.


general manager canteen corporation national training center                                      1993-1996

  effectively hired, trained and directed dining service managers and actively collaborated in human resource operation functions such as evaluating performance and providing guidance/mentoring.

  contributed proactive planning, developing, and implementing of sales campaigns/promotions to expand utilization of company products and services.


airline catering manager sky chefs, inc.                                                                                                    1989-1994

  successfully steered sales operations to generate high volume growth and revenue; managed/administered food preparation and packing for over 45,000 meals daily.


vending operation manager wometco food & vending corporation                                                   1986-1989

  successfully managed $8m in vending and cafeteria operations; effectively established $2m in new sales.



coursework in business management harper college palatine, il                                          1979


schlotzsky s deli franchise training school models for management training school

total quality leadership courses i,ii,iii,iv wometco food management training

wometco sales management school nama level 3 maintenance study course & examination

ara management training on route accountability servsafe train the trainer class

certified servsafe manager national restaurant association

yyyyyy x. yyyyyy

0000 xxxxxx xxxx , xxxx , xxxxx 00000








hiring agent name


company name


city/state/zip code




i am currently seeking a challenging career opportunity in a food service management capacity and am submitting my resume for your review.  in advance, thank you for your time and consideration.


as demonstrated in the accompanying resume, my professional qualifications include expertise in the food management, staff development, and customer service. an examination of my credentials will confirm that i am a skilled professional who thrives in a challenging work environment. i am driven, independently motivated, and results-oriented. i enjoy a challenge and work hard to achieve success. it is my practice to operate within a strict conduct of professionalism and integrity with my clientele. to complement this background, i offer over 22 years experience and a wide variety of training in food service management.


as an employee, you will find me to be a driven team player committed to supporting you in achieving your objectives through superior performance.  i am confident that i could be a valuable asset to your firm, and look forward to interviewing with you in the near future.







yyyyyy x. yyyyyy

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