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Yyyyyy x. yyyyyy

0000 xxxxxx xxxx , xxxx , xxxxx 00000 • (xxx-xxx-xxxx •


Solutions-focused Business Leader specializing in building solid teams, investigating and analyzing critical operational procedures, managing large-scale projects, initiating cost-effective improvements, and delivering high-quality services eager to offer 15 years of proven experience toward maximizing a progressive employer s success.


Profile of Qualifications


         Integral leader with a strong track record for recruiting, training, developing, and managing results-driven team members.

         Out-of-the-box thinker who effectively coordinates, prioritizes, and directs diverse tasks within high-pressure environments.

         Ambitious self-starter who excels at planning, directing, and forecasting organizational processes to achieve key objectives.

         Excellent communicator who seamlessly interfaces with all business representatives and clientele through to executive-level.

         Achieved Honorable Discharge from the U.S. Navy and proudly served during Operation Desert Storm.


Core Competencies


   Regulatory Compliance

  Operations Investigations

  Strategic Analysis / Planning

   Financial / Budget Support

   Claims Adjustment Processes

   Supplies / Materials Requisition

   Workflow Prioritization

   Team Building / Training

   Business / Client Relations

Professional Synopsis


Fire Protection Analyst

Insurance Service Office, Chicago, IL                                                                                                                                 2003 C 2009


         Utilized broad scope of industry knowledge to analyze communication resources and procedures within regional centers relating to the dispatch of fire alarms, including investigating key operations (i.e. equipment, staffing, training, water supply, and geographical distributions) and evaluating water supply system components to determine rate of flow and observe fire-flow test.

         Conducted comprehensive studies on all commercial risks within the district, and completed a detailed financial analysis.

         Interfaced among community officials and local media professionals to discuss inspection results.


Claims Adjuster / Structural Estimator

State Farm Insurance, Albuquerque, NM                                                                                                                          1998 C 2003


         Investigated, analyzed, negotiated, and settled claims, including coverage verification, legal liability, extent of damage to persons and property, as well as preparing written and computerized loss settlement estimates in compliance with established policies.

         Determined presence of arson for diverse fire claims, and conducted preliminary investigations as necessary, along with supporting operations in specialty areas such as loss control, natural hazards, and premium auditing.


Business Manager

Sun Country Construction Company, Sandia Park, NM                                                                                             1994 C 1998


         Applied dynamic leadership talents toward scheduling, inspecting, and reviewing projects to maximize use of resources, meet targeted objectives and deadlines, and monitor compliance with building and safety codes and additional regulations as required.

         Interpreted and explained plans and contract terms to administrative staff, workers, and clients, including preparing contracts and negotiating revisions, changes, and additions to agreements with architects, consultants, clients, suppliers, and subcontractors.

         Drove operations success by selecting, contracting, and managing top-performing workers, along with preparing and submitting budget estimates, handling progress and cost tracking, and developing and implementing quality control programs.

         Performed requisition of supplies and materials to complete construction projects while planning, organizing, and directing activities concerning the construction and maintenance of structures, facilities, and systems.




Bachelor of Science in Business Management (3.4 GPA)                                                                                University of Phoenix

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