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yyyyyy x. yyyyyy

0000 xxxxxx xxxx , xxxx , xxxxx 00000 ~xxx-xxx-xxxx

career profile


administrative assistant and quick problem solver readily capable of remedying issues that present obstacles to internal staff. excellent communicator with outstanding spelling, grammar, and punctuation skills. design record keeping systems and procedures in relation to modern office methods, practices, procedures, and equipment. skilled in assisting clients, scheduling appointments, ensuring appropriate follow-up, and offering valuable input during departmental meetings.



       office administration

       secretary & reception

       medical secretary

       financial institution

       sales & service

       accounting & payroll

       project management

       accounting / auditing duties

professional experience


sales and service associate, 4/07 2/08  

cbbc bank, knoxville, tennessee

         assessed daily inventories of cash, drafts, and checks; received checks and cash for deposit, verified amounts, and checked accuracy of deposit slips.

         cashed checks and paid out money after verifying that signatures are correct, that written and numerical amounts agree, and that accounts have sufficient funds.

         counted currency received, by hand or using currency-counting machine, to prepare them for deposit or shipment to the federal reserve bank.

         verified check endorsements other information such as dates, bank names, identification of the persons receiving payments and the legality of the documents.

         balanced currency, coin, and checks in cash drawers at ends of shifts.

         explained, promoted, or sold banking products.

         obtained and processed information required for the provision of services, such as opening accounts, savings plans, and purchasing products.


executive assistant/accounts payables, 12/04 3/07    

bulek, athens, tennessee

         accurately processed accounts payables, produced expense reports, balanced/reconciled statements, made weekly deposits, inserted bookkeeping entries, and tracked use of petty cash.

         implemented word, excel, and quicken into daily spreadsheet/accounting tasks.


secretary/receptionist/part-time bookkeeper, 4/02 12/04  

care ministries, cleveland, tennessee

         performed routine administrative functions such as drafting correspondence, scheduling appointments, paper and electronic file management, and provided information to callers.

         greet visitors and callers, handle their inquiries, and direct them to the appropriate persons according to their needs.

         operate electronic mail systems and coordinate the flow of information, internally and externally.

         processed accounts payable, reconciled bank deposits, verified check requisitions, journal vouchers, and disbursed a monthly financial report.

         collected and disbursed funds from petty cash account and kept records of collections and disbursements.


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yyyyyy x. yyyyyy ~ page 2 of 2


executive secretary/receptionist/payroll clerk, 3/99 3/02  

fru-con technical services, charleston, tennessee

         provide high-level administrative support  the vice president by conducting research, preparing statistical reports, handling information requests, and performing clerical functions such as preparing correspondence, receiving visitors, arranging conference calls, and scheduling meetings.

         engaged in data entry and processing payroll and accounts payable reports.


accounting/payroll department, 8/96 6/98    

johnson controls corporation, athens, tennessee

         compiled statistical reports, statements, and timekeeping summaries related to payroll and benefits accounts of 500 employees, and submitted them to appropriate departments.

         prepared and balanced period-end reports, and reconciled issued payrolls to bank statements.

         processed and issued employee paychecks and statements of earnings and deductions.

         recorded employee information, such as exemptions, transfers, and resignations, to maintain and update payroll records.

         reviewed time sheets, work charts, wage computation, and other information to detect and reconcile payroll discrepancies.

         verified attendance, hours worked, adjustments, and posted information into designated records.


additional experience:


staffing coordinator, tsi agency, vonore, tennessee

secretary, appraisal company, athens, tennessee




medical secretary degree, tennessee technology center

professional development


business math & english ~ records management ~ microsoft office 2007 (word, powerpoint, excel) ~ data entry/10-key ~personal and professional development ~ keyboarding ~ word processing ~ business communications ~ desktop publishing ~ spreadsheets ~ basic accounting ~ medical terminology ~ medical transcription ~ medical office procedures/medical ethics ~ pellissippi state principles of banking















yyyyyy x. yyyyyy

0000 xxxxxx xxxx , xxxx , xxxxx 00000 ~xxx-xxx-xxxx


april 13, 2011



<<first name>> <<last name>>



<<street address, suite #>>

<<city, state zip code>>


re: advertisement <<on website / in newspaper name>>; reference id: <<####>> 


dear <<courtesy>> <<last name>>:


it is with sincere interest that i pursue the position offered and submit my resume in an effort to secure such employment. i offer you my expertise as a service representative, executive assistant, receptionist, bookkeeper, and accounting associate with extraordinary communication skills as a vital component to my success within an office setting. further, my talents include an advanced knowledge in various areas of office administration including financial transactions, as well as clerical office administrative functions.


my excellent verbal communication skills are especially helpful when dealing with clients and facilitating expedient case progression. to further this objective i have extensive knowledge of standard office procedures regularly used to determine immediate answers to clients current questions. in addition to my extensive professional history, i offer the ability to:

  prosper in a high stress, demanding environment where it is necessary to respond to and meet many competing external demands

  listen to others actively, critically, and responsively, ultimately saving time and reducing costly mistakes and losses caused by miscommunications with both internal and external individuals.

  interface with diverse clientele, via phone and in-person, with various professional and socio-economic backgrounds offering uncompromised service to each person.

  communicate successfully and clearly and deliver concise, authoritative information and instructions to customers or subordinate staff.


presently, i seek to advance my career within your organization and become a valuable asset and integral member of your team. you are more than welcome to contact me at your convenience.








yyyyyy x. yyyyyy



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