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yyyyyy x. yyyyyy

0000 xxxxxx xxxx , xxxx , xxxxx 00000

xxx-xxx-xxxx •


versatile business professional eager to contribute broad-scope administrative support experience toward supporting a dynamic organization in maximizing bottom-line performance.



  • offer over 5 years of solid and progressive administrative experience, including expertise within business operations, legal support, office management, and client support capacities.
  • in depth experience in client-focused industries focused on delivering world class customer service.
  • skilled at developing and maintaining detailed administrative and procedural processes to reduce redundancy, improve accuracy and efficiency, and achieve organizational objectives.
  • adept at blending strong decision-making abilities with outstanding organizational skills, solid leadership attributes, and successful interpersonal relationship-building techniques.
  • apply sharp problem-solving proficiencies, intelligent business acumen, and cost-effective strategies, along with exceptional written and verbal communication skills, to any professional environment.
  • demonstrate strong abilities in handling multiple projects simultaneously, meeting tight deadlines and working in a fast-paced professional environment.
  • dynamic communication, organization, problem-solving, and relationship management skills.


professional experience


reagan home improvement                                                                                                        2007-present

administrative assistant

  • sharp business acumen and experienced in managing broad scope of operations, from staff scheduling, drafting correspondence and tracking employee attendance to processing billing, purchasing supplies and calendaring.
  • facilitate client-focused, service-oriented environment vital to maximizing customer satisfaction and retention.


scruples caf                                                                                                                                 1999-2009

bartender/lead waitress

  • effectively trained all new staff and actively collaborated in human resource operation functions such as conducting ongoing staff training, evaluating performance and providing guidance/mentoring
  • consistently ensured delivery of quality customer service vital to sustaining and growing clientele base.
  • proficiently maintained a clean, pleasing and safe environment for patrons, ensuring repeat business.


maryjo whelan, esq., llc.                                                                                                            1998-1999

legal secretary

  • responsible for preparing all legal correspondence, transcribed depositions and fielding high-volume multi-line phone system.
  • proven ability to maintain the highest levels of confidentiality and upholding the ethical standards of the legal profession.


professional education




butler business school bridgeport, ct                                                                                                 1998

certificate of secretarial studies




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