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yyyyyy x. yyyyyy

4343 north 21st street, #0000 xxxxxx xxxx , xxxx , xxxxx 00000 • (xxx-xxx-xxxx • abc@xyz.com

 

results-driven, client-focused sales and marketing leader eager to apply dynamic

account development, project management, forecasting / market growth, and team building skills

toward actively supporting a progressive employer in maximizing profits for continued operational success.

 

profile

 

ø  contribute dynamic sales presentation abilities, profitable negotiations skills, and successful interpersonal relationship-building techniques to achieve essential business retention and overall operational success.

ø  demonstrate proven prioritization and time management skills, including quickly identifying and resolving daily problems in a proactive and productive manner while maintaining superior professional work ethics.

ø  adept at setting strategic sales goals and developing business action plans, along with consistently demonstrating outstanding self-reliance toward achieving excellence in all professional endeavors.

 

professional experience

 

levitz furniture, tukwila, wa

selling sales manager                                                                                                                      2007 c 2008

 

key business achievements

   maintained highest levels of customer service at all times through exceptional sales and client relations abilities, including ensuring that all business needs were met and complaints were resolved quickly and efficiently.

 

ø  applied superior managerial skills toward effectively leading a top-performing, highly motivated sales team who were instrumental in driving overall corporate revenue growth.

ø  empowered associates through dynamic mentoring and coaching to ensure optimal personnel loyalty and a competitive performance spirit.

 

american home mortgage, seattle, wa

account executive                                                                                                                                      2007

 

key business achievements

   consistently achieved monthly productivity goals within one of the formerly fastest growing (10th largest) home lenders in the united states with offices nationwide.

 

ø  analyzed customer needs by utilizing comprehensive wholesale loan product knowledge and outstanding communications skills to build optimal relationships with mortgage brokers while concurrently exceeding all team-based and individual funding goals.

ø  maintained up-to-date knowledge of mortgage guidelines to best identify potential clients, as well as proactively carrying out all mortgage, home equity, and personal loan processes to achieve monthly productivity goals.

 

esurg corporation, seattle, wa

senior account executive                                                                                                                 2000 c 2006

 

key business achievements

   significantly attained 119% of plan with accounts in the new york and great lakes regions for 2001 and 2002.

   recognized with the prestigious leadership award in 2003, top gross margin producer award for 2001 and 2002, and top revenue producer award for 2002.

   captured highest rates of new and repeat orders for the company s northeast and north central regions in 2004.

 

ø  drove business growth within a comprehensive online b2b healthcare supplies start-up company by successfully utilizing strategic outbound cold calling and qualifying prospects, inside sales techniques, and account management skills to consistently exceed overall revenue, gross margin, and customer satisfaction rates.

ø  cohesively oversaw all financial aspects of a high-profile portfolio, including actively serving as client advocate and expert for over 55,000 company products.

ø  developed strategic organizational plans utilizing solution selling within targeted accounts to actively address client needs and maximize account penetration.

ø  ensured maximum profitability and continued marketplace dominance by collaborating with all innovative marketing, product research / development, and proposal preparation activities.

ø  achieved necessary operational compliance with contractual agreements, deliverables, and timetables, along with building solid executive-level relationships to maintain a seamless business process.

yyyyyy x. yyyyyy

(xxx-xxx-xxxx • page two

 

professional experience

(continued)

 

regence blueshield, seattle, wa

human resources assistant                                                                                                             1998 c 2000

 

key business achievements

   optimally filled temporary staffing positions which averaged over $150,000 in spending per month, including actively building valuable relationships with numerous staffing agencies to fill all open positions.

 

ø  performed wide-ranging staffing management and administrative support activities within a corporate headquarters employing over 6,500 full-time employees, along with professionally providing all essential organizational recruitment, examination, verification needs.

ø  actively communicated the company s vision, value, and goals to personnel through the effective coordination of new hire training classes, orientations, and benefits to profitably ensure both a consistently successful job performance and a continually satisfied customer base.

ø  comprehensively explained all corporate policies and procedures to personnel in order to maintain high-quality standards for all associates to provide consistency within business operations.

 

member services specialist                                                                                                              1997 c 1998

 

key business achievements

   averaged a 98% accuracy rate of comprehensively explaining policy benefits to over 50 inbound calls daily.

   personally selected to assist with claims processing during high-volume business situations.

 

ø  proactively responded to subscriber and provider inquiries regarding benefits, billing, authorizations, referrals, claims submissions, and payments.

ø  assisted clients by demonstrating a comprehensive knowledge of all products and company services to achieve continual organizational success and exceptional levels of customer service at all times.

 

linens n things, tukwila, wa

department lead                                                                                                                                         1997

 

key business achievements

   decreased amount of slow-moving items by successfully manipulating a hot item inventory.

   achieved top 20 store ranking within customer satisfaction and overall appearance levels among over 400 stores nationwide.

 

ø  consistently achieved advantageous bedding department sales generated by maintaining accurate stock levels and efficiently handling all special order / transfer activities, along with creating an appealing store environment with the set-up of dynamic interior merchandise displays.

ø  effectively represented an exceptional image of the store which led to an overall increase in retail sales, a loyal consumer base, and the encouragement of fellow associates to make decisions to reflect positively on customer satisfaction and company-oriented well-being.

 

~ additional key experience ~

 

showroom associate / jewelry sales associate, best products, tukwila, wa

store manager, forum menswear, seattle / bellevue, wa

field operations trainer / clothing consultant, men s warehouse, seattle, wa

 

education, computer proficiencies, and community service

 

bachelor of science in business management

kings college london england

 

microsoft office (word, excel, powerpoint, outlook) / lotus notes / sales force and lawson software

 

habitat for humanity / seattle s union gospel mission / lifelong aids alliance

northwest harvest and prostate cancer research institute

yyyyyy x. yyyyyy

4343 north 21st street, #0000 xxxxxx xxxx , xxxx , xxxxx 00000 • (xxx-xxx-xxxx • abc@xyz.com

 

 

 

 

 

 

 

date

 

 

hiring agent name

title

company name

address

city/state/zip code

 

dear__________________:

 

i am currently seeking a challenging and rewarding account management / sales / operations support role within a dynamic and successfully progressive organization, and am submitting my resume for your review.

 

i offer over 11 years of solid combined experience in account development / management, sales / marketing, operations support, and customer service roles, including demonstrating expertise within project management, human resources, training / development, and team building capacities.  during this time, i have excelled at contributing dynamic sales presentation abilities, profitable negotiations skills, and successful interpersonal relationship-building techniques to achieve exceptional operational success, essential business retention, and continued marketplace dominance.

 

you will find me to be a results-driven and client-focused leader who excels within a fast-paced environment and is dedicated to supporting your company s overall sales goals and objectives.  i have the ability to stay focused in high-pressure situations while continually exhibiting strategic profit-oriented decision-making skills and diplomatic and objective client services.  for these aforementioned reasons, i believe i will prove to be an incredible asset to your professional team.

 

i look forward to hearing from you in order to discuss an available opportunity for which i am qualified.  i may be reached as indicated, and thank you in advance for your time and consideration.

 

sincerely,

 

 

 

yyyyyy x. yyyyyy

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