Dynamic, ambitious, and effective Business Support Professional with expertise in Administrative Assistance, Business Office Management, Customer Relations and Information Management, eager to contribute solid communication and managerial skills toward supporting the bottom-line performance of a progressive organization. Core competencies include:
Computer Savvy/Technologically Advanced
Fundamentals of Supervision
Cultivate Customer Relationships
Decision Making/Problem Solving
Effectively Manage Multiple Projects
Quick to Foster Confidence/Gain Trust
Concise Attention to Detail
Strategic Planning and Execution
Strong Analytical Skills
Coastal Marine/Coastal Storage, Myrtle Beach, XXXXXX - Office Manager 2005 to Present
Maintain accountability for all financial transactions including; AP/AR, expense reporting, banks reconciliations and tax forms.
Process weekly employee payroll, and adhere to all reporting and tax guidelines for local, state and federal income tax requirements.
Provide oversight for the business office and customer service initiatives; prepare all payments, manage billing processes, foster vendor relations and maintain account records for all storage customers.
Xxxxxx County Treasurer, Conway, XXXXXX - Branch Manager 2001 to 2005
Provided high-level administrative support for County Treasurer; answered customer inquiries, and liaised with various agencies to collect tax payments and clarify obligations.
Collaborated with representatives from the Auditors Office to process vehicle tax payments, and efficiently and effectively managed the vault and cash draw, ensuring precise reconciliation.
Peoples Federal Saving and Loan, Conway, XXXXXX - Loan Servicer 1999 to 2001
Effectively and accurately prepared modifications on loans approved by the Loan Department; posted all entries from branch tellers, and provided customer support to real property loan clients.
Blue Cross and Blue Shield of Xxxxxx, Myrtle Beach, XXXXXX - Claims Associate 1996 to 1999
Provided resolution for Military Health Benefit claims; leveraged superior knowledge of medical terminology, claims guidelines and research methodologies to ensure accurate and timely claims processing.
Gained significant experience in CPT, ICD-9 and HCPCS requirements, and utilized TRICARE systems to process policies and track relevant data.
Xxxxxx-Georgetown Technical College, Conway, XXXXXX - Associates Degree, Business
Major in Office Systems Technology
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