yyyyyy x. yyyyyy
0000 xxxxxx xxxx , xxxx , xxxxx 00000
driven professional seeking a challenging position in management, where expertise in technical services, production, and retail management will prove instrumental to company success.
- offer fifteen years progressive management experience; generate 6-8% increase in yearly sales productivity and lowest churn rates in the division.
- excel in servicing asynchronous carriers t1,t2,t3, optical carriers t6,t6x, oc3,oc12,0c48 oc192, dwdm, enterprise services, optical ethernet.
- sharp business acumen and experience with various eqpt manufacturers; alcatel, lucent, tellabs fujitsu, cisco, adtran.
- solid experience in boosting productivity to increase company revenue.
- dynamic communication, leadership, and relationship management skills.
inside telecommunication specialist
- successfully provide surveillance, monitoring, and troubleshooting for transport fiber optic networks in a sonet environment and analog technology.
- efficiently identify network problems, resolve remotely or dispatched field service technician.
- effectively handle outages with timely resolutions to maintain customer satisfaction.
- manage vpn's in simplex condition reporting to the federal communication commission.
home depot 2003-2006
specialty sales associate
- effectively identified and capitalized on opportunities to provide quality customer service.
- served employer as certified forklift operator; provided extensive knowledge and experience in home improvement.
- effectively provided safe transportation and loading of packages.
- consistently ensured delivery of quality customer service vital to sustaining and growing business.
sbc communications 2000-2003
- successfully provide remote troubleshooting of broadband/dsl.
- efficiently monitor networks; identify and isolate technical problems.
tcf bank 2000
- successfully trained in teller operations, transaction processing, and vault balancing.
- effectively hired, trained, and directed 10-30 member staff.
- successfully steered sales operations to generate high volume growth and revenue; managed inventory and reduced shrinkage.
mecp certified installer
devry university, chicago, il
bachelors of science degree in electronics engineering technology
university of illinois, chicago, il
courses in architecture
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