Yyyyyy x. yyyyyy

8000 East Girard Avenue, #0000 xxxxxx xxxx , xxxx , xxxxx 00000 • (xxx-xxx-xxxx • abc@xyz.com

 

Enthusiastic Administrative Professional eager to offer multifaceted Office Management, Tech / Project Support, Business Communications, Workflow Prioritization, and Client Relations experience toward maximizing an employer s success.

 

Profile of Qualifications

 

         Integral leader who plans, prioritizes, and manages multiple administrative tasks within high-pressure, deadline-driven situations.

         Excellent communicator who builds solid client relationships and effectively interfaces with all levels of business professionals.

         Ambitious self-starter who demonstrates expertise in drafting contracts, presentations, letters, memos, and proposals.

         Trustworthy office professional who applies high-quality work ethics to all confidential business matters.

         Registered Notary Public by the State of Colorado since 2010; member of the Denver Chamber of Commerce.

 

Areas of Expertise

 

Administrative Support                  Data Entry / Analysis                       Billing / Invoicing                        Spreadsheet Management

Event / Meeting Coordination      Accounts Receivable Support           Calendar Management                   Technical Repair / Support

Document Drafting / Editing       Presentation / Proposal Design       Files / Records Management        Staff Training / Development

 

Career Highlights

 

         Enhanced cost control and workflow productivity levels by streamlining reporting and inventory procedures to include improving existing recordkeeping systems, forms, and office layouts by strategically analyzing business logistics.

         Established and implemented innovative data processing methods and delivered core training to employees.

         Planned and prioritized events for the U.S. Legislature to maximize resource use and meet key objectives, along with strengthening public relations by organizing and hosting large gatherings with clients and legislature for 100+ people.

 

Professional Synopsis

 

         Apply dynamic leadership talents toward organizing and delivering prompt client support to include resolving diverse wireless technical issues via telephone and other electronic media, and configuring equipment to function across towers and satellites.

         Play a vital role in providing comprehensive training and assistance for clients to learn equipment / software product use, along with proactively advising customers on how to identify and correct problems with equipment.

 

         Contributed strong technical knowledge as an award-winning team player toward coordinating and participating in the collection, interpretation, documentation, and summarization of descriptive, analytical, and evaluative data for operating alarm systems.

         Optimized data management by updating all U.S. accounts and emergency number directories for U.S. type correspondence.

 

         Drove operations productivity by supporting executives, managers, and physicians in composing sales correspondence / agendas; designing and updating databases; compiling reports and code contracts; and responding to member concerns.

         Interpreted critical data; resolved routine sales contract challenges; and scheduled member appointments, along with liaising with senior staff to publish an administrative procedure book and producing detailed accounting sheets for special projects.

 

         Strategically steered office efficiency by performing all secretarial and administrative functions during Denver elections to include integrating 12 new correspondence databases; introducing innovative data systems; and coordinating top manager schedules.

 

         Utilized broad scope of professional support services abilities to perform in temporary administrative, analyst, and office management roles contracted through clients (i.e. Carter Shields, Franklin D. Azar & Associates, P.C., and Paul Bergner AIA).

 

         Demonstrated solid communication skills toward courteously greeting clients and screening executive-level calls to include supporting accounts receivable and CPA with accounting efforts; typing correspondence; and collecting past-due monies.

         Expertly maintained a sales and accounting database for 600+ companies, along with accurately keeping time on consultants and generating invoices as required to maintain seamless administrative and billing operations at all times.

 

Education & Professional Development

 

B.S., Technical Management (Projected 2011)                                                                                                             DeVry University

A.A.S., Applied Technology / A.A.S., General Studies (Dual Degrees)                                             Aurora Community College

 

Microsoft Word / Excel / PowerPoint Certificate (Microsoft Corporation) • Microsoft Office Support Specialist Certificate

Medical Office Support Specialist Certificate • Medical Terminology Diploma

 

Colorado Awareness Security Training • HIPPA • Play to Win • How to Supervise People • How to Meet Deadlines & Achieve Goals