Yyyyyy x. yyyyyy
6915 Crown Lake Drive ~ Xxxxxx, XXXXXX xxxxxx ~ (xxx-xxx-xxxx ~ firstname.lastname@example.org
Stellar Executive Housekeeper and Housekeeping Manager with 10+ years experience in hospitality management within national and international hotel chains with 4- or 5-star ratings as well as condo-based properties for corporate/individual clients. Expertise as opening hospitality staff in addition to continuing operations during renovation of facilities. Technical competencies include Word, Excel, PowerPoint, Internet, Windows, and Outlook; hospitality computer systems such as Fidelio, Opera, I-series, Oscar and Hilton system. Multi-lingual in English, Czech, Polish, Slovak, and Russian.
Double Tree Hotel, Tampa, Xxxxxx ~ 09/2008 to current
Assistant Executive Housekeeper
Forecast necessary levels of staffing at different times to facilitate effective scheduling within this 4-star property with 489 units.
Coordinate activities with other departments to ensure that housekeeping, laundry, common areas, and night cleaning services are provided in an efficient and timely manner.
Direct activities for stopping the spread of unsanitary conditions throughout facility.
Establish and implement operational standards and procedures for the departments supervised.
Inspect and evaluate the physical condition of facilities to determine the type of work required.
Inventory stock to ensure that supplies and equipment are available in adequate amounts.
Intercontinental Aphrodite Hills Resort ~ 02/2008 to 08/2008
Extended Hospitality Training
Engaged in and completed various hospitality management courses: Manager on Duty, Guest Service Management, Front Office Management, and Night Audit.
Worked within 5-star luxury accommodation with 300 units.
Seminole Hard Rock Hotel/Casino, Tampa, Xxxxxx ~ 05/2005 to 02/2008
Trained new staff in all aspects of housekeeping tasks for the 5-star property with 290 rooms.
Recommended changes that could improve service and increase operational efficiency.
Performed financial tasks, such as estimating costs and preparing and managing budgets, inventory, monitoring labor and cost, payroll, and operations expenses.
Prepared reports on activity, personnel, and information such as occupancy, hours worked, facility usage, work performed, and departmental expenses.
Ordered or purchased new equipment, supplies, or furnishings.
Selected the most suitable cleaning materials for different types of linens, furniture, and surfaces.
Mainsail Housing of Tampa, Tampa, Xxxxxx ~ 06/2002 to 05/2005
Oversaw and managed housekeeping functions of 500 condo units of long term housing living for MacDill Air Force Base personnel.
Recipient of the Employee of the Quarter award.
Marriott Execu-Stay ~ 04/1999 to 06/2002
Assistant Executive Housekeeper
Ensured and oversaw completion of all housekeeping tasks within this 300-condo establishment.
Associate Degree in Hospitality Management
Executive Housekeeper Certification, American Educational Institute
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