yyyyyy x. yyyyyy 0000 xxxxxx xxxx , xxxx , xxxxx 00000
seeking to utilize technical, equipment operation, maintenance and repair skills in a challenging office management assignment actively supporting the employer in maximizing operational performance.
ø over 14 years of experience in operations and communications technology.
ø record of progression to positions of increasing authority and responsibility.
ø expertise in all facets of advanced technology.
ø focus on excellent customer service.
ø proficiency in diagnosing and correcting major system failures.
ø knowledgeable in documentation and troubleshooting.
ø proven ability in employee service delivery and issue resolution.
ø strong focus on quality and meeting organizational objectives.
ø outstanding capacity in planning, analysis and problem-solving.
ø well-organized multi-tasker with strong detail orientation.
freelance audio & video technician 2003 - present
assemble video, audio and lighting systems for various corporate functions.
unload and set up equipment and verify operation.
coordinate with corporate, hotel and resort staff.
deliver exceptional customer/client service.
operate sound boards, audio and video recording devices and speakers.
prepare powerpoint presentations.
at&t, mesa, az 1996 - 2002
bill processing clerk
processed and mailed corporate long-distance and 800-number accounts.
operated and maintained mail insert machines and performed quality control.
gained experience in use of computer directed mcr printers.
sorted and banded mail for delivery.
achieved compliance with exacting postal regulations.
ensured use of proper airport coding.
northern virginia community college, springfield, va
accounting studies, 1991
west springfield high school, springfield, va
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