Date

 

 

 

Hiring Agent Name

Title

Company Name

Address

City/State/Zip Code

 

Dear__________________:

 

I am currently seeking a challenging career opportunity where my expertise as an Insurance Specialist will prove valuable to your operations.  To acquaint you with my qualifications, I am submitting my resume for review; in advance, thank you for your time and consideration.

 

As demonstrated in the accompanying resume, my professional qualifications include over 6 years experience as a Claims Adjuster with GEICO, where I have consistently managed a high volume of claims from intake through completion, leading to recognition with performance awards in areas including Highest Closures, Most Loss Reports Taken and Exemplary Customer Service Scores.  I offer comprehensive knowledge of claims adjusting, underwriting and subrogation, and possess dynamic prioritization, planning and organization skills vital to optimizing productivity and efficiency.  I also contributed to the company s business development as an active participant in community-focused committees and outreach initiatives.

 

As an employee, you will find me to be a driven team player committed to supporting you in achieving your objectives through superior performance.  I am confident that I could be a valuable asset to your firm, and look forward to interviewing with you in the near future.

 

Sincerely,

 

 

Catherine Daniel

 

 

 

 

 

 

~ Insurance Specialist ~

 

Claims Adjusting ~ Underwriting ~ Subrogation

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Ø  Offering 6 years of experience as Claims Adjuster with major insurer, GEICO; efficiently manage high volume of claims from inception through completion

Ø  Top-performer recognized with multiple awards in areas ranging from fund raising and highest closures to most loss reports taken and exemplary customer service scores

Ø  Consistently deliver world-class customer service vital to achieving high satisfaction levels and sustaining and growing business

Ø  Excel in strategically prioritizing, planning and coordinating projects to meet critical timelines and performance goals

Ø  Team player who enthusiastically takes on special assignments in support of company goals; recognized for willingness to assume additional responsibilities

Ø  Additional experience in high-volume inbound call environments, field tech dispatching, customer service, and collections

yyyyyy x. yyyyyy

Claims Adjuster, GEICO                                                                                                         2003-2009

  Proficiently managed telephone claims, from starting new claims, determining liability and handling diary of over 100 claims to working claims through completion; efficiently investigated coverage, determined injuries, coordinated rentals/tows, worked subrogation demands, and issued payments

  Actively collaborated with team members in managing their diaries and assisted on the floor with facilitating closures

  Contributed to special projects, including assisting with disasters and rental department operations

 

Customer Service Representative, TXU Electric and Gas - Dallas, TX                             2000-2003

  Efficiently handled high-volume inbound calls and serviced client accounts

  Strategically coordinated field tech dispatch for account activations and deactivations to maximize productivity, use of resources and customer service performance

  Diplomatically collected outstanding receivables; effectively negotiated payment arrangements and extensions to maintain quality customer relations while mitigating financial risk to company

yyyyyy x. yyyyyy

General Studies, Richland College Dallas, TX; 1993-1994
General Studies, Nassau Community College Garden City, NY; 1991-1992

yyyyyy x. yyyyyy

Member, GEICO Social Responsibility Committee

Community Outreach and Events