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yyyyyy x. yyyyyy

0000 xxxxxx xxxx , xxxx , xxxxx 00000

results-driven leader eager to contribute strong operations management, team building, and customer service skills toward actively supporting the employer in optimizing operational performance and boosting bottom-line profitability

career profile


a results-oriented manager offering nine years operational experience; successfully managed companies averaging $2-3m in revenue. experience in business operations, client services, and retail marketing initiatives. in-depth expertise in identifying and capitalizing on opportunities to penetrate and develop vendor markets through innovative merchandising techniques. contributed industry expertise toward ongoing staff training and development. strong hands on knowledge of training, developing, and mentoring personnel into top performing sales teams. recognized for strong management, troubleshooting, and client service skills.

professional experience


sodexo inc.                                                                                                                                                                   2006-present

retail operations manager

  • effectively manage broad scope of retail operations in food court, including branded concepts burger king and starbucks, corporate concepts pizza, stir fry, deli sandwiches; annual sales of $3m.
  • successfully steered satellite cafes sales operations to generate high volume growth and revenue.
  • sharp business acumen and experienced in exceeding sales objectives, ensuring client satisfaction, implementing marketing initiatives, supervising employee training, payroll, food safety and cleanliness.


burger king corporation                                                                                                                                            2002-2006

general manager                                                                                                                                                             1988-1999

  • effectively hired, trained and directed staff of 43 and actively collaborated in human resource operation functions such as scheduling, personnel evaluations, and developed competitive wage/salary compensation programs instrumental to boosting employee productivity and retention while simultaneously controlling labor costs.
  • successfully managed broad scope of accounting/finance activities including fiscal sales planning, operating expenses, accounts payable, accounts receivable, profit and loss reconciliation statements.
  • cost-effectively supervised marketing, merchandising and promotional efforts to increase sales volume and guest traffic; facilitated productive vendor relationships to achieve competitive pricing and boost bottom-line profitability.
  • consistently ensured proper inventory management and quality control to exceed industry standards and comply with government regulations.


mcdonalds franchise                                                                                                                                                      1999-2002

general manager

  • successfully led restaurant staff to generate annual store sales of $2m in revenue.
  • responsible for training, supervision, and motivation of 55 employees.
  • effectively increased productivity and performance employee incentive programs through consistent wage and salary reviews.
  • cost-effectively reduced costs associated with labor and waste by consistently monitoring sales trends; facilitated productive vendor relationships to achieve competitive pricing and boost bottom-line profitability.
  • responsible for maintaining accounts payable and receivable, profit and loss statements.
  • efficiently supervise proper inventory and quality control to comply with government policies and procedures.


yyyyyy x. yyyyyy

0000 xxxxxx xxxx , xxxx , xxxxx 00000







hiring agent name


company name


city/state/zip code




i am currently seeking a challenging career opportunity in a operational management capacity and am submitting my resume for your review.  in advance, thank you for your time and consideration.


as demonstrated in the accompanying resume, my professional qualifications include nine years experience in a variety of management roles. i have effectively applied my operational skills and client services knowledge toward a successful career serving your company. to complement this background, i offer dynamic communication, presentation, diplomacy, and relationship management skills.


as an employee, you will find me to be a driven team player committed to supporting you in achieving your objectives through superior performance.  i am confident that i could be a valuable asset to your firm, and look forward to interviewing with you in the near future.







yyyyyy x. yyyyyy



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