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yyyyyy x. yyyyyy
0000 xxxxxx xxxx , xxxx , xxxxx 00000
xxx-xxx-xxxx
abc@xyz.com
career objective
career-focused, goal-driven
professional eager to contribute expertise in restaurant operations toward
continuing to support villa roma as a successful clubhouse restaurant
host/manager
profile
ø over 7 years of customer service background with company, progressing to increasing levels of responsibilities and acquiring first-hand knowledge of broad scope of operations
ø dynamic guest relation and problem solving abilities vital to sustaining and growing business
ø exceptional organization, prioritization, time management, and multitasking abilities
ø rapidly acquire and apply new skills and knowledge; versatile and adaptable
ø superior reputation amongst peers and management as a top-performing team player
ø successfully earned bachelor degree concurrent with employment, demonstrating drive to excel
professional experience
waiter,
villa roma resort and conference center c callicoon, ny 2001-present
have progressed with company from entry-level busboy position, gaining valuable hands-on experience in broad range of front and back operations, from dishwashing and cooking to waiting and bartending
ensure provision of superior guest servicing from initial contact through service and follow-up; often acknowledged by management for high level of service
effectively build revenue through suggestive up-selling and cross-selling of menu items
actively collaborate with team members to optimize service and operations performance
education
suny oswego
bachelors degree in broadcasting/mass communication; 2008
gpa: 2.9
leadership/activities
ø nominated to serve as risk manager for sigma alpha epsilon fraternity; effectively planned and implemented targeted strategies to facilitate a safe, secure environment
ø achieved life scout ranking with boy scouts of america
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