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yyyyyy x. yyyyyy

(xxx-xxx-xxxx •



profile of qualifications


results-focused management professional eager to contribute over 9 years of progressive consumer banking, financial administration, sales / marketing, and customer service experience toward maximizing a progressive employer s success.  top-performer with the ability to analyze individual consumer needs and recommend best products for short- and long-term goals.  excellent communicator who ensures all bank customers are provided with accurate and courteous service while completing personal / business transactions.  integral leader who can handle multiple assignments within deadline-driven environments.  ambitious self-starter who demonstrates strong attention-to-detail and sharp problem-solving skills.  proficient in ms office, adobe photoshop, saleslogix, and act!



career highlights


         completed several professional development seminars (i.e. sales, marketing, management) to include notable zig ziglar workshops.

         achieved consistent increases in monthly sales throughout district management tenure.

         utilized broad scope of sales / marketing industry and professional services knowledge to significantly improve roi.

         strategically steered the coordination and management of over 20 high-profile tradeshow participations per year.

         served as 1 of 3 founders of an intercompany group which initiated the rbc mortgage southeastern wholesale lending division to include rapidly expanding the group from 3 to 12 employees in less than 1 year.

         created self-calculated reports to resourcefully document trade show and marketing expenses.

         played a vital role in successfully training new closers on software, mortgage loan rules / regulations, and closing aspects.

         spearheaded the development of a detailed instructional manual for new loan closing software to include producing comprehensive reports, databases, and correspondence which streamlined operational processes and ensured continued business efficiency.



professional synopsis


district manager

rocky mount stop & shop / griffins food stores, rocky mount, nc                                                                            2006 c present


         apply dynamic leadership talents toward directing daily operational activities for multiple retail locations to include motivating, managing, and encouraging top-performing teams in generating new sales opportunities for continued marketplace dominance.

         expertly negotiate contracts and close deals with vendors to achieve the optimization of organizational profits.

         employ strong interpersonal relations skills to promptly handle retail customer requests and effectively resolve business challenges.

         contribute sharp analytical abilities toward managing all accounting and cash deposits to include accurately completing the documentation of monetary values through solid recordkeeping and financial management practices.


sales & marketing coordinator

construction imaging systems, rocky mount, nc                                                                                                                    2004 c 2006


         drove bottom-line results by coordinating, designing, and distributing innovative mass marketing media for tradeshows and campaigns.

         maximized marketing efforts by directing database administration / management for lead tracking programs, as well as performing research for target market identification, developing cost-effective proposals, and guarantee delivery on-time and within budget.

         handled all-inclusive employee travel arrangements and supported executive-level management with various business initiatives.


senior mortgage loan closer / mortgage closing specialist / mortgage processing specialist (roles held separately)

rbc centura bank (f/k/a centura bank), rocky mount, nc                                                                                                     2000 c 2004


         compiled mortgage loan applications and associated paperwork, including reviewing files to verify that data was complete and met established standards (i.e. mortgage amount / type desired, borrower assets / liabilities, length of employment).

         optimized administrative efficiency by analyzing hud-1 settlement statements, wiring closing funds, coordinating closings, assisting legal professionals, and reviewing title policies as necessary.





b.a. degree, east carolina university            a.a. degree, nash community college                fitness / nutrition certificate, pcdi

yyyyyy x. yyyyyy

(xxx-xxx-xxxx •









hiring agent name


company name


city/state/zip code




i am currently seeking a challenging [ insert job title ] role, and am submitting my resume for your review.


i am eager to apply over 9 years of progressive experience in consumer banking, financial administration, management, sales / marketing, and customer service toward maximizing your company s bottom-line results.  i excel in analyzing individual consumer needs and recommending best products for short- and long-term goals.  i have also proven myself to be a top-performing employee who ensures all customers are provided with accurate and courteous service while completing all personal / business transactions.


to compliment my background, please note that i have completed numerous professional development seminars (i.e. sales, marketing, management, motivation) to include notable zig ziglar workshops.


in a previous role as a senior mortgage loan closer for rbc centura bank, i proficiently compiled applications to include reviewing files to verify all data was complete and met established standards.  within this role, i also analyzed hud-1 settlement statements, reviewed title policies, coordinated closings, and supported legal professionals as necessary.  as this is just a sampling of my impressive background, please kindly refer to my enclosed resume for additional professional experience and business accomplishments.


you will find me to be a customer-focused leader who thrives within high-pressure environments and can successfully multitask within deadline-driven situations.  for the sum of these aforementioned reasons, i believe i will prove to be an incredible asset to your company.


i look forward to hearing from you in order to discuss an available opportunity for which i am qualified.  i may be reached as indicated, and thank you in advance for your time and consideration.






michelle griffin

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