yyyyyy x. yyyyyy

▪ 0000 xxxxxx xxxx , xxxx , xxxxx 00000 ▪

xxx-xxx-xxxx ▪ abc@xyz.com ▪

driven business professional seeking a challenging position in management consultation, where expertise in company operations, employee supervision, and client services will prove instrumental to company success.

career profile

 

      a results-oriented professional consultant with management experience in industry analysis, customer segmentation, business process mapping, and analytical modeling.

      in-depth expertise in footprint optimization, productivity improvement, long term and short term forecasting.

      apply sharp problem-solving proficiencies, intelligent business acumen, and cost-effective strategies, along with exceptional written and verbal communication skills, to any professional environment.

      technical expertise in sas, cart, spss, s-plus, stata, and microsoft office suite; fluent in english and chinese.

consultative projects

 

  identified and validated alternative sourcing and strategic cost reduction opportunities on behalf of a global financial service operations & technology department.  project involved constructing analysis framework, industry benchmarking, client interviews, and client recommendations. successfully guided technology cost management work stream. anticipated bottom line impact of $500m.

  designed short term plan and a long term strategy to facilitate a global insurance company s decentralized and inconsistent finance & accounting department transformation into a top-producing, accurate, timely, and actionable financial division. recommendations included footprint optimization, staff productivity improvement, and f&a function consolidation.

  assessed leading credit card company s call center procedures and identified multiple areas to improve company optimization, operational efficiency and cost effectiveness. successfully lifted forecasting and scheduling model s prediction power by 25%. proficiently identified high attrition rate causes and proposed effective solutions.

  evaluated data acquisition process for business information bureau. assessed alternative data sourcing based on coverage, quality, and pricing; proposed enhanced data acquisition strategy resulting in a 20% baseline impact.

  created analytical model for top credit card issuer that evaluated major marketing campaigns; utilized time-series modeling and customer segmentation techniques.  analytical model employed to evaluate similar campaigns.

  established marketing effectiveness metrics for a major credit card company. designed executive level reporting that tracked marketing performance.

professional experience

 

senior analyst/associate, management consulting inductis, an exl company                                               2006-present

 

summer intern program coordinator yale university press                                                                                    2005

 

teaching fellow department of political science, yale university                                                                2003-2005

 

intern, constituent services connecticut governor s office                                                                          2002-2003

 

organizer un day celebration event                                                                                                                        2003

 

intern editor xinhua news agency                                                                                                                             2000

education

 

yale university                                                                                                                                                          2005
masters of philosophy; master of arts in political science

 

peking university                                                                                                                                                      2001

bachelors of arts in international relations and economics gpa: 3.9/4.0

 

- key achievements -

recipient of yale university graduate school fellowship

institute of social and policy studies research grant

center of east asian studies summer research and travel grant

published in comparative political studies. non-coercive mobilization in state-controlled elections. april 2007.

ranked no. 1 in college entrance examination of anhui province, china; among 1mm students.

honors: outstanding student (1998-2001), graduate with honor (2001)

gre scores: analytic: 800, math: 800, verbal: 680