Results-focused leader specializing in directing high-volume global production operations, building solid teams, overseeing key projects, initiating cost-effective improvements, providing world-class client services, and cultivating a strong brand image eager to offer 15+ years experience toward maximizing an employer s success.
Top performer who contributes a proven record of progression to positions of greater responsibility and authority.
Integral leader who reviews production plans to maximize efficiency and productivity in coordination with key goals, including creating targeted plans to expand core business and support services to attract and / or retain customers.
Out-of-the-box thinker who drives high-quality standards to deliver best practices and superior customer service, along with offering talents evaluating new tools and technology to improve leveraging within competitive markets.
Excellent communicator who builds valuable relationships with executive-level management, staff, and clientele.
Ambitious self-starter who participates in numerous continuing education seminars in printing and production and computer operations, including completing rigorous computer software coursework at Tampa Technical Institute.
Manager Global Print Procurement & Production
Utilize broad scope of industry knowledge toward creating, implementing, and managing high-quality global print, paper, and freight programs to measurably lower costs while upholding brand integrity and directing $25+ million in procurement.
Achieve $2 million average in documented savings annually for the last 4 years with an estimated $3.6 million for 2010.
Contribute strong negotiation and interpersonal relations skills toward handling supplier selection and contract execution, along with resourcefully implementing a state-of-the-art electronic bid system within the print procurement team.
Implement targeted SOPs to reconcile POs / invoices prior to final payment while reflecting quality expectations, as well as holding suppliers accountable to produce and maintain superior prints within corporate and industry-wide standards.
Consult with RCL s marketing teams and agencies for cost savings recommendations and strategic approaches to print procurement from inception through to final destination, and effectively performed press check final approvals as required.
Interface among management to recommend top-notch suppliers, along with evaluating key goals; analyzing comprehensive forecasts; and estimating savings, final costs, and actual costs for each project.
Production / Print Procurement
Led strategic decision-making for print production among 108 specialty catalogs, direct mail, and special projects within the U.S. market, including handling bidding processes, workflow scheduling, and reconciliation of paper / printing costs.
Cost-effectively negotiated pricing with suppliers to maximize bottom-line results within competitive marketplaces.
Sales Professional (2001 C 2004)
Met and / or exceeded sales goals for the company s Southern region, including researching and delivering price quotes for presentation to customers, handling multiple high-level accounts, and providing technical advice for new / existing clients.
Developed proposals, negotiated contracts, qualified clients, sold case bound book manufacturing services to Manhattan-based publishers, and collaborated with production managers to provide ongoing project support for diverse activities.
Senior Customer Service Representative (1998 C 2001)
Played a vital role in building and sustaining profitable business operations by liaising among a large-scale clientele, including training, mentoring, and supervising Customer Service Representatives to ensure seamless corporate processes at all times.
Analyzed direct mail products within the creative stage made recommended for improvements, internal run ability, and appearance, along with creating customer-specific formats, supporting estimating / bidding, and developing production plans.
Increased revenue and captured all billing costs by implementing a procedure to standardize and review billing processes.
Pioneered a sample library using a cross-reference system which included a product spec sheet and sample locations.
Set up pagination for single and double webs, and served as an internal consultant for the CTP start-up.
Planned and prioritized pre-press workflow to optimize use of overall resources, along with analyzing step and repeat programs for cost-effectiveness and conducting quality control inspections for all proofs after stripping or film output.
Purchased $5 million in materials annually while maintaining strong supplier relations.
Generated a 50% savings in plating process time by setting up additional procedures within the stripping area for common flats, pages, and plate burns.
~ Additional Pre-Press Supervisor, Conventional Stripper, and Customer Service Roles Held Prior to 1995 ~
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