Dynamic HR Manager and Trainer eager to contribute expertise in creating and building high-performance staff and effectively managing human resource operations toward supporting operations of a progressive organization.

 

 

• Proficient in managing broad-based HR functional areas such as recruiting, hiring, orientation, training, payroll, organizational development, compensation structure, and benefits administration.  

         Highly skilled in employee relations and retention; facilitate smooth communication between staff and senior management and expedite workflow to attain organizational objectives.

         Focused, methodical and adept in performance management, talent/succession planning, labor law compliance, union avoidance, policy and procedure development, and conflict resolution. 

         Exceptional strengths in staff motivation, relationship-building, and workshop facilitation.

         Proactively conduct wage surveys within labor markets to determine competitive wage rates and constantly ensure budget adherence.

         Proven experience in managing HR operations during expansion into a global environment involving international payroll, work permits, taxes, benefits, etc. 

 

 

CPOWER, Allentown, PA / New York City, 2008 to Present

Director, Human Resources and Administration  

         Spearhead full spectrum of Human Resources/Administrative functions in a start-up organization comprised of 90 employees across 7 offices in the U.S. and Canada.   

         Adeptly oversee recruitment, hiring, classification and compensation, health and safety, organizational development and training, payroll, labor relations, affirmative action, employee terminations, severance agreements, and risk management.      

         Exhibit exemplary organizational expertise in driving facilities management for all 7 locations and coordinating set-up of new offices.    

         Demonstrate sharp leadership skills in successfully managing geographically-disbursed team of administrative associates.

         Steer consistent adherence to HR budget by proactively negotiating contracts and agreements with insurance companies, brokers, and agencies.

         Resourcefully implemented new payroll system to reduce costs and improve accuracy and efficiency, while rectifying major payroll tax issues. 

         Apply significant benefits administration skills toward researching, implementing, and managing group health, dental and life insurance plans, 401(k) plans, TransitChek commuter benefit plan, flexible spending account, short-term disability, COBRA, and FMLA.  

         Streamlined department functions by transitioning manual processes to electronic versions for benefits, time and attendance, payroll.

         Leveraged strong planning abilities to seamlessly coordinate downsizing efforts and integration of two organizations following a merger.

 

Continued

 

 

 

Professional Experience continued                                                         Yyyyyy x. yyyyyy ~ Page 2 of 2

 

The Coca-Cola Company, Allentown, PA, 1997 to 2008

Supply Chain Operations, North America Division

Representative / Acting Manager, Human Resources Manager, Training            (2004 to 2008)

         Directed HR functions among 120 employees with accountability for recruiting, screening, interviewing, placement, training, payroll, labor forecasting and budgeting, and employee relations.

         Cultivated a unified and cooperative workplace climate through education, training, and consulting, and exhibited outstanding motivational attributes in managing team of 20 trainers.

         Championed rewards and recognition programs, comprehensive training/development programs, and performance-based incentive program to achieve corporate goals.

         Successfully created and launched employee orientation and training programs which garnered national recognition (Best in Class) and met stringent ISO quality standards.

         Participated in developing action plan to increase employee morale, enhance training effectiveness, and improve communication. 

         Exercised a team player work ethic in assisting with lean manufacturing implementation, development of HR plan for company expansion, and design of a nationwide recruitment, behavior-based interviewing program. 

         Relied upon to travel to other Coca-Cola North America manufacturing facilities and corporate headquarters to provide HR/training facilitation and support.

         Served on Social Committee and Communication Team and orchestrated all community involvement efforts including donations, events, plant tours and United Way Campaign.

         Promoted from roles as Human Resources / Training Administrator (1999 to 2004) and SAP Operations Technician       (1997 to 1999).

 

Prior background includes role as Team Leader & Trainer for The Prudential Insurance Company, Fogelsville, PA, 1985 to 1997.

 

 

Master of Arts Degree, Education / Curriculum and Instruction - Adult Education (in progress)

University of Phoenix, Phoenix, AZ

 

Bachelor of Science Degree in Business Management, University of Phoenix, Phoenix, AZ, 2005

 

Achieve Global Leadership Curriculum Certified  Trainer  

DDI Targeted Selection Interviewing Certification

ELI Civil Treatment Certified Trainer (Anti-Discriminatory/Harassment Training)     

CRI (Criterion Referenced Instruction) Workshop On Instructional Design Certification

Basic Problem Solving Certified Trainer 

Ken Blanchard s Whale Done Certified Trainer

Self And Interaction With Others Certified Trainer

Training Manager Certification

OJT Train-The-Trainer Certified Trainer    

Facilitator Train-The-Trainer Certified Trainer

 

 

Society for Human Resource Management    American Society of Training and Development

 

 

 

 

 

Date

 

 

Hiring Agent Name

Title

Company Name

Address

City/State/Zip Code

 

Dear__________________:

 

I am currently seeking a challenging career opportunity in a human resources management capacity and am submitting my resume for your review.  In advance, thank you for your time and consideration.

 

As indicated in the accompanying resume, I offer a seasoned background in human resources, proficiency in employee relations, and advanced expertise in compliance, performance management, compensation, and complete HR leadership. To complement these qualifications, I offer excellent academic credentials and strong experience in recruiting, hiring, training and development, payroll/benefits administration, and budgeting.    

  

As a proactive contributor to your organization, you will find me to be a driven professional and stellar leader committed to supporting you in achieving your objectives through superior performance, experience, and leadership. I am confident that I could be a valuable asset to your company, and look forward to interviewing with you in the near future.

 

Sincerely,

 

 

 

Yyyyyy x. yyyyyy