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0000 xxxxxx xxxx , xxxx , xxxxx 00000


yyyyyy x. yyyyyy

yyyyyy x. yyyyyy

solutions-focused, quality-oriented professional eager to contribute technical expertise as well as sharp analytical, team building and management skills toward actively supporting company operations.



ø  offer progressive experience in strategic planning and business development analysis, with comprehensive it/is and outside sales background.

ø  effectively define, develop and implement targeted action plans to maximize operational productivity, efficiency and profitability.

ø  proactive leader who successfully trains/develops, mentors and leads top-performing teams committed to providing superior service.

ø  dynamic communication, presentation, relationship building and problem-solving abilities.

ø  excel at interacting with broad populations including senior management and staff as well as clients and external contractors.


recent career achievements

ø  won numerous awards including regional cornerstone award, clydesdale awards, top manager awards and project awards for corporate it/is projects.

ø  boosted sales of drywall materials 125% in less than 6 months.

ø  proactively initiated and developed 30 new accounts in the last year, leading to increased profitability.

ø  increased store sales by 30+% for 3 consecutive years.

ø  integral member in revitalizing and developing store operations, resulting in transforming store s last place ranking to its current ranking as #1 store nationwide. 


professional experience

ames taping tools inc.                                                                                                       2004-present

branch manager (2006-present)

  promoted to contribute dynamic leadership skills in managing all aspects of contractor store operations including tool rental, sales and demonstrations, building material sales, inventory control, b2b sales and account management and collections.

  apply sharp business acumen toward defining and implementing strategic sales policies to identify and develop commercial accounts, instrumental to boosting performance.

  research and evaluate current industry trends and competitor products in order to design and execute innovative plans to boost company leveraging in a saturated market.

  actively contribute to corporate is department projects, demonstrating technological and multitasking skills in achieving operational goals and timelines.

regional sales associate (2004-2006)

  oversaw 13 retail locations on a fill-in basis, with full store management accountability.

  consistently maintained up to date on 13 different markets including building and establishing key relationships with broad range of vendors and customers.

  steered store rental and sales inventory, franchise collections, purchasing and receiving, further illustrating flexibility and ability to manage multiple functions.





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robert s. sjerven                                                                                                                                   page 2 of 2




daroonrat school c bangkok, thailand                                                                                 2002-2003

esl teacher

  proficiently developed and implemented engaging educational activities for 50-student classes and successfully provide learner-centered leadership.

  independently monitored student learning, developed curriculums and implemented plans for improving student achievement.

  engaged in positive relationships with staff, students and community, exhibiting advanced communication and interpersonal relation skills in a foreign/foreign language environment.


gesa credit union                                                                                                               2001

computer operator

  illustrate extensive technical abilities in operating hp 3000 and 2000 servers, with responsibility for batching out banking servers.

  applied it expertise and strong communication skills toward acting as first point of contact in responding to online banking customer inquiries and troubleshooting problems.



bachelor of arts, management information systems - washington state university


community activities

volunteer - international esl project with wsu professor, current

wsu foreign student orientation volunteer, 2002

teacher s assistant, 1995-1996





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