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Yyyyyy x. yyyyyy
1413 Glen Rutley Circle
Mississauga, ON L4X 1Z5
xxx-xxx-xxxx
abc@xyz.com
Career Objective
Solution-focused Logistics Coordinator with over 5 years of achievements coordinating freight loads while providing exceptional customer service eager to contribute the operations of a dynamic organization
Qualifications Profile
Ø Extensive knowledge and experience in warehousing, distribution and transportation
Ø Developed strong business relationships with customers and carriers in order to effectively manage freight delivery
Ø Successfully able to manage multiple clients and responsibilities while delivering superior service
Ø Meet challenges head-on; work well in stressful situations and fast-paced environments
Ø Thorough understanding of Canadian geography
Ø Proven team player with a track record of helping other coordinators with workload
Ø Maintain excellent communication, organizational, time-management and problem-solving skills
Ø Fluent in four languages: English, Ukrainian, Russian and Italian
Ø Strong computer skills; proficient in MS Word, Excel, PowerPoint and Access
Career Track
CANCON LOGISTICS INC., Mississauga, ON 2005 C Present
Logistics Coordinator
Ensure client satisfaction by collaborating with customer service on short lead time orders and creating various customer reports; track and trace outbound shipments with various carriers
Effectively respond to customer issues over the phone, email and in-person; schedule pick-up appointment with carriers and customers
Prepare authorizations for returned goods and file claims on damaged and lost product with various carriers
Process inbound and outbound orders into Veltion inventory system; set-up new accounts / new items and run inventory reports
Oversee invoicing of clients on weekly, biweekly and monthly basis; create bills of lading and audit freight bills
GUESS, Mississauga, ON 2003 C 2005
Cashier / Sales Representative
Promoted to assistant manager due to outstanding job performance; oversaw customer service, payroll and merchandizing
PREMIER FITNESS, Toronto, ON 2001 C 2003
Receptionist / Sales Representative
Provided exceptional customer service while answering phones and responding to customer inquiries
Drove membership sales and promoted personal training sessions
Completed administrative duties, including payroll, contracts and letters
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