Strategic Management Executive with expertise in operations start-up, driving business, increasing bottom-line revenues, customer relations, and efficiency best practices eager to contribute to the success of a progressive company. 

 

Ø  Strong analytical background with the ability to work independently on multiple projects with specialized experience in information management, financial analysis and budgetary planning, tactical product branding and exposure initiatives, sales and marketing methodologies, operational efficiency practices, conflict management and effective communication techniques, research and data analysis, strategic planning, and organization development.

Ø  Knowledgeable in all facets of brand building to include policy development and implementation, merchandising, advertising and training.

Ø  Excel in defining and implementing policies, procedures and operational systems that boost productivity, efficiency and quality of the organization.

Ø  Competent leader and mentor who is able to create a team environment, including building collaborative relationships, training peers to perform at maximum efficiency, and the capacity to form cross-functional coalitions in order to ensure knowledge is shared across departmental lines.

Ø  Proven ability to adapt strong process knowledge and technical skills to diverse organization needs. 

 

 

Ø  Demonstrate dynamic leadership qualities and strong communication skills in successfully steering planning meetings and delivering comprehensive strategies.

Ø  Capable of in-depth research and data analysis with the purpose of improving brand awareness and product exposure to various market segments.

Ø  Develop and implement numerous protocols and policies with the purpose of identifying and resolving relevant client issues in a proactive manner. 

Ø  Skilled at managing multiple projects and leading teams in cross-functional, concerted efforts.

Ø  Stay abreast of most up-to-date research and data in order to offer most viable services to client base. 

Ø  Resolve issues quickly through careful data analysis including technical and functional information.

Ø  Identify prospective customers through utilization of numerous resources, follow leads from existing clients, participate in various organizations and attend trade shows and conferences to increase brand exposure.

Ø  Contact regular and prospective customers to demonstrate products, explain product features and benefits as well as solicit orders for procurement.

Ø  Consult with clients after sales in order to resolve problems and to provide ongoing support.

 

 

Ø  Designed and built specialized device in order to reduce wasted time and productivity while in the field, thus increasing productivity by 15%. (Comcast)   

Ø  Created streamlined troubleshooting flow charts for new field technicians inexperienced in troubleshooting and repair, thus reducing wasted time in the field by 20% while simultaneously increasing customer service and loyalty.  Due to the implementation of this process, a promotion was achieved.  (Comcast)

Ø  Created viral marketing campaign resulting in growth of customer base from zero to over 1000 in less than 2 years with an advertising budget of less than $1,500 per year. (Hometek)

Ø  Created free automated advertising venue in key location resulting in an increase of $1000 per month to bottom line.  (Hometek)

Ø  Increased revenue per customer by 20% by leveraging customer base through streamlined purchasing process. (Hometek)

Ø  Created online marketing tool to tap into real estate market during economic growth period in this sector, resulting in additional annual revenues of $20K. (Tour804.com)

 

CEO and Operator, Hometek Communications, Inc.                                                              1997-Present

 

  Primary responsibilities include development and implementation of internal policies and procedures for long term operational viability.  Specific functions included;

  Management of vendor sourcing and relations;

  Recruitment and development of personnel;

  Acted as buyer and maintained viable product mix of styles and price points;

  Analyzed P&L, financial statements, and budgetary plans;

  Responsible for product population, writing product descriptions, site layout, order fulfillment and customer service;

  Managed vendor relations and ensured solid relationships were maintained;

  Responsible for developing marketing strategies for both retail and online operations.

Lead Field Technician, Comcast Cable                                                                                       1989-1997

 

  Primary responsibilities included comprehensive management and oversight of technical crew with specialized skill sets including system repair, maintenance, and project expansion initiatives. 

 

 

n Communications Technology, National Radio Institute

 

 

 

Warren Green

xxx-xxx-xxxx / abc@xyz.com

Operational and Business Development Professional

 

DATE

NAME HERE OF RECIPIENT

NAME HERE OF COMPANY

 

Dear RECIPEINT NAME:

Recent research into COMPANY NAME prompted me to immediately update my resume for your review.   Based on my knowledge of this company, I am very interested in interviewing for STATE POSITION YOU ARE SEEKING. I offer several years of experience as an operator and business development expert.  I am also skilled at strategic business plans as well as designing systematic processes to ensure the long term viability of the organization.    

I have worked in the technology sector for several years and have utilized my skill set in many ways and functions, from staff supervision to administrative policy and development.  In all these environments, I relied on my ability to adapt and change my methodologies to suit the particular client, both individually and as a collective population. 

            I am an exceptionally hard worker and my peers consider me a strong team player.  My enthusiasm comes from utilizing my skill set to benefit the organization and streamlining and improving processes as evidenced by my accomplishments and contributions to my past employers.  I am also capable of assimilating into a new environment easily and feel that I could quickly become part of your team.  I enjoy the chance to work directly with various departmental resources in both learning and mentoring fashions. I am selectively seeking a company who is progressive thinking and in need of a professional who can make an immediate and positive impact on productivity and processes.

            After your review of my resume, I hope you will agree that this would be a mutually beneficial arrangement.  I plan to reach out to you soon regarding this position both by phone and mail.  At that time, I can answer questions concerning my background and experience and we can discuss the desirability of an introductory meeting.  Please contact me sooner if you wish to talk before then.  I look forward to speaking with you.

Sincerely,

Warren Greene