Employee Benefits & Human Resources Senior Executive

Business Development ~ Leadership ~ Training & Development

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Offering dynamic track record as Senior Executive, with consistent results in designing, implementing and operating complex benefit plans and working with large client organizations, optimizing bottom-line performance. ~ Strong leader who excels in recruiting, hiring, training, developing, and directing top-performing management, sales, customer service, and administrative teams. ~ Comprehensive background in aligning outsourcing solutions with client's HR strategy. ~ Effectively establish, cultivate and manage critical relationships with key clients, decision makers and strategic partners.

 

Recent Achievement Highlights

 

Ø  Received award as one of 25 recipients at global ACS Leadership meeting.

Ø  Boosted P&L by $7.5M, improved operational performance and eliminated contract losses by successfully negotiating contract amendment with large outsourcing client.

Ø  Reduced team turnover by aligning staff into appropriate job roles based on skills and experience, implementing team and individual employee recognition programs and improving employee-manager communications.

Ø  Implemented tighter change management controls and improved contract scope management, vital to supporting enterprise-wide operations.

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Affiliated Computer Systems (ACS), Little Falls, NJ                                                        2006-Present

Divisional Vice President

  Contribute dynamic leadership skills in managing two Strategic Business Units (SBUs) for large benefits/HR outsourcing clients (25,000+ lives). 

  Exhibit solid interpersonal relation abilities in building and establishing key client relationships, instrumental to boosting business development and strategic growth.

  Directly oversee all aspects of operations, process improvement, change management, consulting/strategy and division P&L, demonstrating exceptional prioritizing and multitasking abilities in achieving goals and timelines.

  Apply advanced communication skills toward serving as primary point of contact in responding to senior-level clients and troubleshooting issues.

  Actively participate and collaborate with senior management in new business presentations and proposal development.

 

Electronic Data Systems (EDS), Cherry Hill, NJ                                                              2005-2006

Account Executive

  Maintained full accountability managing and expanding the EDS business relationship for large benefits/HR outsourcing client (100,000+ lives), with $55M in annual billings. 

  Cost-effectively allocated, administered and managed budgets and clients financials while ensuring SOXA compliance. 

 

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Virginia Gallicchio                                                                                           Page 2 of 2

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Career Background continued

 

Electronic Data Systems (EDS), Cherry Hill, NJ                                                              2005-2006

Account Executive

-Continued-

  Directly managed, mentored and motivated staff, playing an instrumental role in the development of top performing team members.

  Strategically planned and coordinated workflow to maximize use of resources while controlling costs and meeting company needs.

  Relied upon to lend expertise toward handling large client account management and issue resolution.

  Demonstrated solid communication and critical thinking skills in performing contract development and negotiations, as well as client scope management.

  Proactively supported multiple transformation teams to transition services from former Towers Perrin Administration Solutions (TPAS) into EDS Business Process Outsourcing standards.

 

Towers Perrin, Cherry Hill, NJ                                                                                         1994-2005

Principal and Administration Relationship Manager

  Oversaw implementation of a benefits service call center supporting health and welfare and defined benefit services for a large aerospace client with 120,000 active and 80,000 retired employees.

  Spearheaded diverse managerial activities ranging from hiring, training and strategy development to policies/procedures development and workflow planning.

  Conducted comprehensive review and analysis of daily operations and prepared new business presentations and proposal development.

  Consulted and project managed multiple health and welfare system developments and data conversions, including carrier coordination.

  Supported six annual enrollments per year for single client through targeted negotiations and strategic development.

  Developed and negotiated contracts for benefit administration clients, including detailed development of the statement of work.

 

Prior Experience

 

Principal and Health and Welfare Practice Leader - Alexander and Alexander Consulting Group, Philadelphia, PA

 

Vice President of Health & Welfare Underwriting and Administration Services - Aon Consulting (formerly Miller, Mason & Dickenson, Inc.), Conshohocken, PA

 

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Bachelor of Science in Mathematics - Drexel University, Philadelphia, PA

Cooperative Education Program - Miller, Mason & Dickenson, Inc.

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O.L.P.H. PTA Board Vice President

School Advisory Council

Middle States Elementary School Committee

 

 

 

 

 

 

 

Date

 

 

 

Contact Name, Title

Company Name

Address

City/State/Zip Code

 

Dear__________________:

 

I am currently exploring new opportunities, and am interested in joining your team.  To acquaint you with my qualifications, I m submitting my resume for your review.  In advance, thank you for your time and consideration.

 

As demonstrated in the accompanying resume, I offer a strong track record in aligning outsourcing solutions with human resources strategy to generate solid results.  Among my recent accomplishments, I:

 

Ø  Received award as one of 25 recipients at global ACS Leadership meeting.

Ø  Boosted P&L by $7.5M, improved operational performance and eliminated contract losses by successfully negotiating contract amendment with large outsourcing client.

Ø  Reduced team turnover by aligning staff into appropriate job roles based on skills and experience, implementing team and individual employee recognition programs and improving employee-manager communications.

Ø  Implemented tighter change management controls and improved contract scope management, vital to supporting enterprise-wide operations.

 

I am now eager to contribute my business savvy, strategic planning skills and dynamic leadership, relationship building and administrative/financial management abilities toward collaborating in your success as a key member of your executive team.  I am confident that I could be a valuable asset to your firm in achieving both immediate and long-term goals, and look forward to meeting with you in the near future to discuss my qualifications and how they support your corporate vision.

 

Professionally,

 

 

 

 

Virginia Gallicchio

 

 

 

 

 

Date

 

 

 

Contact Name

Company Name

Address

City/State/Zip Code

 

 

 

Dear _______________________________:

 

I would like to thank you for providing me the opportunity to interview with you and discuss the exciting (TITLE OF POSITION APPLYING FOR) position currently available with your company.  Having gained a deeper insight into the job requirements and your objectives, I am confident you will find me a valuable asset in achieving your goals.

 

As discussed, I am an enthusiastic, disciplined team player eager to launch a successful career as a dedicated member of your staff.  I believe you will find my dynamic (LIST A FEW SKILLS/QUALIFICATIONS RELEVANT TO THE POSITION) skills vital to your operations and look forward to contributing to your success.

 

Should you have any additional questions, or to discuss future employment opportunities, please feel free to contact me at your earliest convenience.  Again, thank you for the enlightening interview.  I look forward to your response.

 

Sincerely,

 

 

 

Virginia Gallicchio