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yyyyyy x. yyyyyy                                         

0000 xxxxxx xxxx , xxxx , xxxxx 00000


career objective                              

customer-focused restaurant manager eager to apply sharp business acumen, team-building, and client relation skills toward supporting the employer in optimizing operational and financial performance


ø  offer six years of progressive restaurant experience with expertise in increasing food and beverage sales and profits

ø  facilitate client-focused, service-oriented environment vital to maximizing customer satisfaction and retention; cultivate long-term guest relationships and stellar restaurant reputation

ø  hire, train, and manage top-performing support teams; strategically  plan and coordinate workflow and human resources for optimal coverage while containing labor costs

ø  collaborate with senior management, chefs, and staff members to consistently uphold high standards of quality; ensure a safe, clean, and sanitary environment

ø  monitor industry trends and developments, including competitive services and marketing activities; effectively identify and capitalize on opportunities to penetrate and develop markets

ø  dynamic communication, presentation, and relationship management skills

professional experience                

mimi s caf                                                                                                                                            2/04 c present

manager, mission valley, ca (7/06 c present)

  • in recognition of outstanding performance, steadily progressed to attain managerial position at one of the company s most profitable and highest volume restaurant locations
  • successfully steer all aspects of operations from opening through closing and manage a team of up to 30 employees in daily activity
  • actively hire, train, and assess staff; coordinate employee scheduling in line with business and budget needs
  • direct all procurement operations for restaurant, including ordering food, wine / beer / liquor, staff uniforms, office supplies, and miscellaneous items

server, city of industry, ca (2/04 c 6/06)

  • provided excellent customer service and applied depth of menu knowledge towards making customized recommendations and increasing sales
  • trained new employees in standard procedures and customer service
  • selected to serve as person in charge during management vacations


restaurant at kellogg ranch, city of industry, ca                                                                                   1/06 c 6/06

student operator

  • gained valuable experience in all aspects of hospitality management including cash management, sales input, banking, special events, and day-to-day operations
  • assisted professors, provided operational support, and tutored students in micros pos system
  • served as key contact for customers organizing banquets; oversaw ordering and verified plans


hunter steakhouse, san diego, ca                                                                                                        9/01 c 9/03
host / server / busser / expeditor

  • developed a loyal client base by delivering exceptional and efficient customer service
  • accepted guest reservations and coordinated seating plans
  • assisted with food preparation and  plate arrangements with garnishes


california state polytechnic university pomona                                                                                      2006

bachelor of science in hotel and restaurant management

  • restaurant management & beverage marketing emphasis


~ professional development ~

serve safe certified                                                                                                                              insert date

introductory sommelier course c level one, the court of master sommeliers                                      2006

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