Solutions-focused and diligent individual eager to contribute exemplary administrative, customer service, and organizational skills toward supporting a dynamic employer in optimizing bottom-line performance.
Substantial communication, leadership, and customer relations skills, with seasoned experience in performing administrative tasks and balancing competing priorities.
Proven ability to work both independently and collaboratively.
Highly respected for attention to detail, integrity, and sound judgment.
Extremely versatile; easily adapt to new roles, responsibilities, software, and environments.
Methodical problem solver; able to create and execute innovative solutions to meet defined business goals and needs.
Excellent computer skills with proficiency in Microsoft Office.
Strong knowledge in medical terminology and coding (ICD-9 and CPT) guidelines.
Member of American Academy of Professional Coders.
Chrysler LLC, Warren Truck Assembly Plant, Warren, MI, 1999 to 2009
Effectively supported production/assembly operations with a constant eye on quality assurance and efficiency.
Actively participated in frequent team meetings to discuss and drive process improvements, resolve issues or concerns, and optimize team cohesiveness throughout facility.
Chosen as Assistant Team Leader based on considerable motivational attributes, collaborative work ethic, commitment to quality, problem solving expertise, and communication skills.
Hastings Auto Parts, Detroit, MI, 1997 to 1998
Customer Service Cashier
Delivered outstanding customer service while actively contributing to reception, inventory tracking and control, and arranging merchandise displays.
Administered customer payments including credit authorizations.
Certified Professional Coder (in progress), Macomb Community College, Clinton Township, MI, 2009
National Certification Exam pending (November 14, 2009)
Bachelor of Arts, Communication Studies, University of Detroit Mercy, Detroit, MI, 2003
Associate of Science, Wayne County Community College, Detroit, MI, 1999
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