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yyyyyy x. yyyyyy

0000 xxxxxx xxxx , xxxx , xxxxx 00000

xxx-xxx-xxxx •


results-driven manager eager to apply dynamic banking, business operations and client service skills toward optimizing sales and profits instrumental to company success.




  • respected professional offering over ten years progressive banking experience culminating in executive and consulting positions; specific expertise in servicing client accounts, promoting company sales, and managing financial staff. 
  • effectively identify and capitalize on opportunities to penetrate and develop clientele for banking products and services.
  • capable of staying focused and maintaining a calm demeanor in high-pressure situations to ensure superior client service.
  • apply sharp business acumen, strong problem-solving skills and cost-effective strategies, along with exceptional written and verbal communication skills, to promote company values and increase revenue.
  • adept at blending strong decision-making abilities with outstanding organizational skills, solid leadership attributes, and successful interpersonal relationship-building techniques.
  • demonstrate strong abilities in handling multiple projects simultaneously, meeting tight deadlines and working in a fast-paced professional environment.


professional experience


assistant branch manager investors savings bank                                                               1994-2010

  • sharp business acumen and experienced in managing broad scope of operations, from conducting branch audits and
  • actively collaborate with branch manager in leading weekly sales meetings to generate high volume growth and revenue.
  • effectively trained and directed banking staff and actively collaborated in human resource operation functions such as completing annual evaluations, coaching staff in corporate goals, developing work schedules, and providing guidance/mentoring.
  • proficiently ensured delivery of quality customer service vital to sustaining and growing accounts.
  • contributed proactive planning, developing, and implementing of sales campaigns and marketing promotions to expand sales of banking products and services.
  • skillfully maintain complete control of vault and atm, including cash ordering and delivery/shipping.
  • consistent track record of promotions for exceptional on the job performance, promoted from teller to customer service representative to head teller and finally assistant manager.


banquet manager christies                                                                                                 1992-1997

  • facilitated guest-focused, service-oriented environment vital to maximizing client satisfaction and retention.
  • responsible for booking catering events, overseeing banquet organization and ensuring highest-quality service for all guests.


professional education


banking/supervisory classes investors savings bank

hospitality training ritz carlton


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