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Yyyyyy x. yyyyyy

0000 xxxxxx xxxx , xxxx , xxxxx 00000 • (xxx-xxx-xxxx •


Goal-driven Business Executive specializing in Start-Up Operations, Sales / Marketing, Team Building / Training, Strategic Analysis / Planning, and Client / Customer Relations eager to offer 19+ combined years of proven, high-volume experience within diverse industries toward maximizing a progressive employer s success.


Profile of Qualifications


         Top-performer who excels at identifying lucrative sales opportunities, defining targeted strategies for capturing new business accounts, developing existing clientele, and attaining solid leveraging in competitive markets.

         Integral leader who directs quality staff recruitment processes to ensure high levels of company loyalty and low turnover.

         Excellent communicator who plans, prioritizes, and manages multiples tasks within fast-paced, deadline-driven environments.

         Ambitious self-starter who demonstrates superior attention-to-detail and sharp analytical abilities.

         Nominated as 1 of the Top 20 under 40 by the Northeastern Pennsylvania Business Journal.

         Nominated as 2007 s Business Person of the Year by our local Chamber of Commerce.


Key Areas of Expertise


Operations Management                Sales / Marketing                           Strategic Analysis / Planning                Financial Processing

New Business Development          Team Building / Training             Policy / Procedure Development         Shipping Coordination

Start-Up Operations                        Inventory / Budget Control         Process Improvement                           Client / Customer Relations


Professional Synopsis


Vice President of Sales & Operations

All Staffing, Inc., Lansford, PA                                                                                                                                             2005 C 2009


         Built a profitable Professional Employer Organization (PEO) from the ground up to include attaining outsourced business from companies requiring payroll processing, HR, workers compensation, unemployment, and safety / benefits administration support.

         Drove business growth by recruiting, training, and managing a top-performing team of 32 professionals, along with planning and prioritizing individual and team assignments to maximize use of resources and meet key operational objectives.

         Ensured seamless business processes by developing results-focused policies and procedures for all company departments.

         Created valuable new customer relationships via targeted marketing initiatives, as well as maintaining existing clientele which guaranteed consistent product / services satisfaction and high business retention rates for continued marketplace dominance.

         Researched and implemented state-of-the-art software platforms utilized for management staff training.



J.E. Morgan Knitting Mills, Tamaqua, PA                                                                                                                         1994 C 1995


         Strategically steered comprehensive knitting mills operations activities by effectively coordinating, managing, and troubleshooting the on-time shipping and accurate maintenance of supplies required to manufacture garments in El Salvador.


Nightly Processor

American Savings Bank, Tamaqua, PA                                                                                                                                  1991 C 1994


         Contributed sharp analytical abilities toward directing nightly processing of 8 high-volume branches to include maintaining an IBM AS400 mainframe, processing all daily bank transactions, and handling all financial statement types as required by bank.

         Recognized for excellence in job performance via rapid promotions from Teller to Assistant Head Teller to last held position.


Education and Professional Development


Business Management / Data Processing Certificate                                             Information Computer Systems Institute


Additional Coursework / Training

Payroll Processing • Human Resources • Unemployment / Workers Compensation Administration

Customer Service • Microsoft / SQL Server • Dale Carnegie (13-Week Course)


Professional Memberships


American Payroll Association (Active Member)


Carbon County Chamber of Commerce (Former Secretary; Former Marketing / Membership Chairperson; Original Member)

Carbon County Business Education Partnership (Former President) • Panther Valley Council (Former President)

PayPlus Software (Former Member of Board of Directors)


Yyyyyy x. yyyyyy

0000 xxxxxx xxxx , xxxx , xxxxx 00000 • (xxx-xxx-xxxx •








Hiring Agent Name


Company Name


City/State/Zip Code




I am currently seeking a challenging [ Insert Job Title ] role, and am submitting my resume for your review.


As an individual nominated as 2007 s Business Person of the Year by our local Chamber of Commerce, I am excited to build a rewarding career with your organization, and am confident that my broad range of professional skills can achieve your key objectives.  I can offer 19+ years of combined experience in Start-Up Operations, Sales / Marketing, Team Building / Training, and Strategic Analysis / Planning, and am well-versed in all facets of New Business Development, Inventory / Budget Control, Shipping Coordination, and Financial Processes.


To complement my background, please note that I attained a Business Management / Data Processing Certificate from the Information Computer Systems Institute.  I also completed extensive professional training in Payroll Processing, Human Resources, Unemployment / Workers Compensation Administration, and Customer Service, as well as accomplishing a rigorous 13-week Dale Carnegie course.


Most recently, as Vice President of Sales & Operations for All Staffing, Inc., I succeeded in building the profitable Professional Employer Organization (PEO) from the ground up to include attaining outsourced business from companies requiring payroll processing, HR, workers compensation, unemployment, and safety / benefits administration support.  During this time, I recruited a top-performing 32-member team; developed targeted policies and procedures for optimal department operations; and consistently created new business via the implementation of innovative marketing initiatives.  As this is just a sampling of my job history, please kindly refer to my enclosed resume for additional experience.


You will find me to be a profit-focused professional who can contribute superior attention-to-detail and sharp problem-solving abilities.  In addition, I can plan, delegate, and manage multiple business tasks within fast-paced, deadline-driven environments while streamlining sales and operations processes to increase productivity, efficiency, and quality.  For the sum of these aforementioned reasons, I believe I will prove to be an incredible asset to your team.


I look forward to hearing from you, and thank you in advance for your time and consideration.






Angela L. Costello

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