yyyyyy x. yyyyyy

0000 xxxxxx xxxx , xxxx , xxxxx 00000
abc@xyz.com

 

objective

results-driven, motivated senior regional manager eager to contribute dynamic business development, client servicing and team-building skills toward actively supporting a progressive organization in optimizing operational and revenue performance.

 

profile

ø  offer over 10 years progressive experience in sales and operations management, with comprehensive customer service background.

ø  entrusted with achieving optimal utilization of human and financial resources through proactive workflow planning/coordination and budget administration.

ø  effectively define, develop and implement targeted action plans to maximize operational productivity, efficiency and profitability.

ø  proactively train, develop and direct motivated teams and create a collaborative environment conducive to achieving high levels of employee retention and job satisfaction.

ø  proven value and dedication as a team member, as demonstrated by longevity and progression throughout career.

ø  exceptional ability to research and evaluate industry trends and competitor products and use findings toward designing and executing innovative strategies to boost company leveraging in a saturated market.

ø  dynamic communication, presentation, relationship building and problem-solving abilities.

ø  excel at interacting with broad populations including senior management, staff, clients and external contractors.

ø  highly versatile; quickly master new roles, responsibilities, technologies, and environments.

ø  facilitate smooth communication between staff and senior personnel and expedite workflow to attain objectives.

ø  possess strong ability to build productive relationships, resolve complex issues and win customer loyalty.

 

key career achievements

ø  personally increased company from 55 to 248 commercial accounts and generated over $450k in renovation sales per season.

ø  consistently maintained over 92% annual retention rate for clients, due to exceptional service.

ø  successfully met and exceeded all quotas throughout tenure and spearheaded corporate sales expansion for entire company.

 

professional experience

sparkling pool services, inc. - hightstown, nj                                                               1992-2008
senior regional manager (2002-2008)
regional manager (1996-2001)
head lifeguard (1992-1995)

 

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career highlights

 

  promoted to contribute dynamic leadership skills in managing 110 commercial accounts and 4 regions within nj and pa.

  directly trained and supervised regional managers and over 600 seasonal employees, playing an instrumental role in the development of top performing team members.

  strategically planned and coordinated schedules to maximize use of human resources while controlling labor costs and meeting customer needs.

  cost-effectively allocated, administered and managed budget.

  applied sharp business acumen and advanced communication skills toward negotiating all bids for commercial pool service for specific sites. 

  spearheaded diverse administrative activities ranging from staffing, payroll and performance evaluation to workflow planning, policies/procedures development and customer relations.

  exhibited strong communication and interpersonal relation skills in responding to customer inquiries, troubleshooting problems and delivering product/service education, promoting superior service and exceptional customer satisfaction.

  oversaw all phases of swimming pool construction, renovation, preparation inspections, filing of all necessary permits and summarization.

  actively attended and participated in meetings with managers, site managers, and board of directors regarding customer relations development.

 

prior experience

 

ski barn and bike shop - princeton, nj                                                                          1994-1998

sales associate

shop manager

 

education

bachelor s degree in communication, minor in criminal justice - university of maryland (college park, md), 2002

 

license & certifications

certified pool operator license, since 1994
cadaver certification for state and fbi

lifeguard training and community first aid - american red cross, since 1992

cpr/aed for the professional rescuer, since 1992

 

technical skills

windows nt and other windows systems

 

professional affiliations

treasurer and active member - ancient order of hiberians, division 32 (belmar, nj), 2006-present

executive training director and k-9 handler - bay area recovery canines (annapolis, md), 2003-2008

k-9 air scent/cadaver handler - mid-atlantic search and rescue d.o.g.s. (rockville, md), 2001-2005

president - potomac valley search and rescue group (college park, md), 2000-2002

phi eta sigma - national honor society
alpha lambda delta - national academic honor society 

yyyyyy x. yyyyyy

0000 xxxxxx xxxx , xxxx , xxxxx 00000
abc@xyz.com

 

 

 

date

 

 

 

hiring agent name

company

address

city/state/zip

 

dear _______________________________:

 

i am currently exploring new opportunities, and am interested in joining your team.  to acquaint you with my qualifications, i m submitting my resume for your review.  in advance, thank you for your time and consideration.

 

as illustrated by the accompanying resume, i have continually advanced in sales and operations management, assuming increasing levels of responsibility for key accounts, budgets and employees.  from leading high performance teams and facilitating superior client servicing to streamlining operations and executing proactive revenue-generating processes/procedures, i have continually excelled in maximizing performance as a dynamic leader.  i excel in identifying and resolving inefficiencies, introducing solutions instrumental to boosting performance and strategically utilizing resources to generate optimal results. 

among my accomplishments, i personally increased company from 55 to 248 commercial accounts and generated over $450k in renovation sales per season.  i also consistently maintained over 92% annual retention rate for clients.  in addition, i successfully met and exceeded all quotas throughout tenure and spearheaded corporate sales expansion for entire company.  to complement my experience, i offer a bachelor s degree in communication.

 

as a member of your team, i will consistently exhibit a strong commitment to quality and a dedication to playing a large role in achieving and surpassing goals.  i am eager to meet with you to discuss how my qualifications support your current and prospective needs, and welcome the opportunity to interview at your earliest convenience.

 

professional regards,

 

 

 

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