0000 xxxxxx xxxx , xxxx , xxxxx 00000
Country of Citizenship: United States
Human Resources, Personnel, Recruitment, Interviewing, Hiring, Orientation, Compensation & Benefits Administration, Employment Law/Regulatory Compliance, Labor & Employee Relations, Policies & Procedures, Safety Programs, Personnel Records Management, Administrative Operations, Project Management, Budgeting/Financial Analysis, Executive Assistance, Communications, Client Services, Vendor Relations/Negotiations, Procurement, Contracting, Inventory Control, Logistics, Technology
BluePhoenix Solutions USA
Supervisor: Tom O'Connell; Phone xxx-xxx-xxxx ; Permission to Contact: Yes
Hours per Week: 40
Human Resources/Office Manager
Effectively drive staff-related functions including planning, coordinating, supervising, and directing work activities for 60+ employees. Proficiently administer broad-scope HR operations spanning compensation and benefits, performance management systems, safety programs, and recreation programs as well as regulatory/legal compliance including Federal, State and organizational equal opportunity, sexual harassment and related policies/standards. Strategically plan and execute staffing initiatives ranging from preparing/analyzing personnel forecasts, identifying vacancies/needs, recruiting, and interviewing through selecting optimal applicants and coordinating/leading new hire orientations. Proficiently prepare and administer personnel operations budget to maximize use of resources, contain costs and meet budgetary guidelines. Efficiently maintain detailed personnel records as well as compile statistical reports supporting management of hire, transfer, performance, appraisal, absenteeism rate, and related data.
Consistently promote a collaborative teamwork and positive work environment vital to optimizing satisfaction, retention and performance. Proactively facilitate ongoing labor and employee relations through effective evaluation, troubleshooting and resolution of disputes and performance issues; administer corrective actions and facilitate terminations as well as conduct exit interviews. Contribute dynamic communication and interpersonal relation skills toward liaising between management and employees as well as directly advising staff on management behalf regarding employment questions, contract interpretation and related work issues.
Concurrently in charge of initiating fund transfers for corporate vendors; serve as link between accounting departments. Routinely use Microsoft Office applications and SAP.
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Stephanie Harper Page 2 of 3
Ameriprise Financial Inc.
Supervisor: Daniel Richardson; Phone: 919-363-9335; Permission to Contact: Yes
Hours per Week: 40
Productively developed, distributed, analyzed and supported market group recruiting, sales results and forecasts for all sales leaders within organization. Worked closely with AO Recruiting Coordinators on scripts, new hire orientation, and related initiatives. Actively participated in trips with executive leadership for on-site visits targeted toward reviewing recruiting and sales culture. Coordinated and assisted with mid-year/year-end leadership self-assessment processes for field leaders as well as partnered with Director in trimester staff leadership development events. Delivered ongoing support of all marketing and sales efforts through extensive communications with Market Group on upcoming events. Directly interfaced with vendors to generate information and negotiate terms vital to event setup/participation.
Provided superior executive support through effectively administration of relationship management system, with focus on ensuring quality relations between Vice President and advisors, leaders and staff; conferred with Vice President on issues/activities requiring executive action or intervention. Efficiently managed Group Vice President calendar, appointment scheduling and meeting room logistics as well as prepared travel reports and processed expense reports for Vice President.
Demonstrated solid financial analysis skills in evaluating P&L report and providing key staff with informed recommendations on cost savings opportunities/strategies. Conducted routine analyses and calculations to process complex data for recurring reports. Collaborated in reviewing and pre-approving all marketing expenses for over 215 PI Advisors; actively assisted with PI High Producer breakouts for trimester education events. Managed marketing budget processes and tracked results for Group Vice President.
Lee-Moore Oil Company
Supervisor: Kimberly Senter: Phone: 919-772-2301; Permission to Contact: Yes
Hours per Week: 40
Provided full-scope executive support to President, Chief Executive Officer and Executive Vice President spanning calendaring, appointment scheduling, meeting room coordination, and high-level conference call, board meeting, special event, and travel arrangements as well as correspondence and reports production, general administrative support and multi-project management. Contributed talents toward substantially improving Department productivity and efficiency through strategic design of enhanced filing system. Played key role in boosting staff morale by planning innovative departmental/company events.
Inchcape Shipping Services
Supervisor: Tricia Daniels; Phone: 757-961-2100; Permission to Contact: Yes
Hours per Week: 40
Capitalized on opportunity to gain solid experience in broad areas of administrative operations; contributed sharp business acumen toward maximizing results in achieving on-time, quality completion of deliverables in a fast-paced, deadline-driven environment. Applied sharp organization skills toward coordinating/maintaining detailed records of staff office space, phones, parking, company-issued credit cards, and office keys. Ensured achievement of critical project objectives through continual tracking of and reporting on status. Proficiently used WTS system to rate, audit, print, and release bills.
Stephanie Harper Page 3 of 3
United States Army
Supervisor: Chief Wayne; Phone: N/A; Permission to Contact: Yes
Hours per Week: 40
Provided Chief Officer with detailed daily reports through efficient updating, production and maintenance of complex information. Supported personnel operations by efficiently processing reports supporting evaluation and promotion of 15 employees. Cost-effectively controlled and ordered supplies to meet operational needs within stringent budgetary guidelines.
Contributor Award, BluePhoenix Solutions; achieved 1st year with company
Top Performance Reviews, Ameriprise Financial; 5 consecutive years
Army Achievement Medal
Good Conduct Medal
Army Service Ribbon
Overseas Service Ribbon
Army Superior Unit Award
Degree: Bachelor of Business Administration
Concentration: Human Resource Management
GPA: 3.82/4.0 scale
Credit Hours Completed: 180
Advanced Leadership Training
Computer Software: Microsoft Word, Microsoft Excel, Mircosoft PowerPoint, Microsoft Outlook, SAP,
Salesforce, Ariba Buyer
Typing Speed: 68 WPM
Member, Society of Human Resource
Member, Alpha Chi National Honor Society
Member, Alpha Lambda National Honor Society
And We GUARANTEE That If You’re Not Working In 60 Days Or Less,
We’ll Revise Your Resume, Refund Your Money,
AND Give You $50 EXTRA!