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Yyyyyy x. yyyyyy

41 Northgate, Ottawa, Ontario K2G 6C8

(xxx-xxx-xxxx / ( xxx-xxx-xxxx


Highly organized Administrative Specialist & Medical Secretary eager to contribute extensive office management talents toward supporting a dynamic employer in optimizing productivity. 




         Adept at efficiently and accurately performing broad administrative functions; proficiency in scheduling, bookkeeping, file management, and report preparation.

         Proven ability to process a high volume of work without sacrificing quality, and continuously seek out new ways to streamline administrative processes and procedures.

         Extremely versatile; quickly adapt to new roles, responsibilities, software, and environments.    

         Resourceful self-starter and problem solver; set goals and develop action plans for swift attainment.

         Outstanding communication skills and fluent in English, French and Arabic.

         Excel in conducting research, organizing workload, tracking/reporting expenses, and controlling office inventory; exceptional data entry expertise and speed.

         Skilled user of Microsoft business applications, Simply Accounting, and WordPerfect; create and manage spreadsheets, forms, and databases to meticulously track vital information.

         Active volunteer with Supervised Access program, monitoring children s visits with non-custodial parent.


Professional Experience


Palisades Retirement (Dr. Alan Iny s Office), 2000 to Present

Dr. Maurice Naim, Centre Medicale De Lile, 2005 to Present

Office Manager & Medical Secretary

         Perform full-scope administrative operations inclusive of patient appointment scheduling, filing, managing business correspondence, answering telephones, and opening/closing clinic.

         Reliably facilitate billing to private insurance companies, RAMQ, and OHIP.

         Critically review medical/lab results and schedule follow-up appointments for patients as necessary and/or provide referrals to specialists.


Swiss Chalet Restaurant, 2005 to 2006


         Applied exemplary human relations skills toward delivering impeccable customer service; took food and beverage orders, served meals and drinks, prepared tables for guests, and ensured 100% satisfaction to maximize repeat business.


Dr. Gauthier s Chiropracitc Clinic and Center Medical Du Portage, 2001 to 2003

Chiropractic Secretary & Medical Secretary

         Demonstrated significant multi-tasking capabilities in scheduling patient appointments, preparing financial statements, administering billing and insurance processing, opening and closing clinic, and typing correspondence.  


Prior Background:


Customer Service, Byblos Body and Hair Salon; Winter Heat Tanning Salon; 1998 to 2002

Cashier, Boushey s Fruit Market; McDonald s Restaurant; 1994 to 1998




Chiropractic Office Assistant Program, Career Canada College

CPR Certification  

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