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yyyyyy x. yyyyyy
0000 xxxxxx xxxx , xxxx , xxxxx 00000
xxx-xxx-xxxx • abc@xyz.com
productive, quality-oriented administrative professional eager to contribute exceptional business/office operation, customer service and team building skills toward optimizing operations of a progressive organization.
profile
- respected administrative professional offering over 10 years of solid and progressive experience in office management, personnel development, administrative support, and customer service capacities.
- in depth experience in client-focused industries focused on delivering world class customer service.
- skilled in developing innovation solutions to increase work productivity, efficiency and profitability.
- consistently develop and maintain detailed administrative and procedural processes to reduce redundancy, improve accuracy and efficiency, and achieve organizational objectives.
- adept at blending strong decision-making abilities with outstanding organizational skills, solid leadership attributes, and successful interpersonal relationship-building techniques.
- apply sharp problem-solving proficiencies, intelligent business acumen, and cost-effective strategies, along with exceptional written and verbal communication skills, to any professional environment.
- demonstrate strong abilities in handling multiple projects simultaneously, meeting tight deadlines and working in a fast-paced professional environment.
- dynamic communication, organization, problem solving, and relationship management skills.
- received service recognition award for excellence in customer service and clerical operations, 2010.
professional experience
front desk sales representative la quinta inns and suites 2006-present
- sharp business acumen and experienced in managing broad scope of operations, from handling high-volume phone calls and processing payments to securing new accounts and managing office activities.
- successfully steered sales operations to generate high volume growth and revenue.
- effectively hired, trained and directed staff and actively collaborated in human resource operation functions such as evaluating performance and providing guidance/mentoring.
- consistently ensured delivery of quality customer service vital to sustaining and growing clientele base.
courtesy/loss prevention associate fry s electronics 2004-2005
- facilitated client-focused, service-oriented environment vital to maximizing customer satisfaction and retention.
- skillfully identified, reported and resolved shrink issues, including inventory shortage, monetary theft and merchandise loss.
life enrichment specialist albertina kerr center 2003-2003
- actively assisted in all center operations, from drafting detailed reports and data entry to coordinating schedules and developing weekly activity plans.
banquet server century hotel-hayden s lakefront grill 2000-2001
- responsible for handling all banquet service operations, from initial set up and food service to final clean up.
- consistently ensured the timely and attractive presentation of each food course, effectively surpassing guest expectations.
professional education
coursework in business administration portland community college 2002
yyyyyy x. yyyyyy
0000 xxxxxx xxxx , xxxx , xxxxx 00000
xxx-xxx-xxxx • abc@xyz.com
date
hiring agent name
title
company name
address
city/state/zip code
dear__________________:
i am currently seeking a challenging career opportunity in a [insert job title] capacity and am submitting my resume for your review. in advance, thank you for your time and consideration.
as demonstrated in the accompanying resume, my professional qualifications include experience in office management, personnel development, administrative support, and customer service capacities. an examination of my credentials will confirm that i am a skilled professional who thrives in a challenging work environment. i am driven, independently motivated, and results-oriented. i enjoy a challenge and work hard to achieve success. it is my practice to operate within a strict conduct of professionalism and integrity with my clientele. to complement this background, i offer dynamic communication, organization, problem solving, and relationship management skills.
as an employee, you will find me to be a driven team player committed to supporting you in achieving your objectives through superior performance. i am confident that i could be a valuable asset to your company, and look forward to interviewing with you in the near future.
sincerely,
yyyyyy x. yyyyyy
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