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yyyyyy x. yyyyyy

0000 xxxxxx xxxx , xxxx , xxxxx 00000

xxx-xxx-xxxx •


versatile professional eager to contribute comprehensive customer service background toward actively supporting the employer in optimizing performance.



  • talented professional offering solid and progressive experience in retail operations, business support and customer service capacities.
  • in depth experience in client-focused industries focused on delivering world class customer service.
  • capable of staying focused and maintaining a calm demeanor in high-pressure situations while exhibiting high quality, diplomatic customer / client services interaction both in person and via telephone.
  • adept at blending strong decision-making abilities with outstanding organizational skills, solid leadership attributes, and successful interpersonal relationship-building techniques.
  • apply sharp problem-solving proficiencies, intelligent business acumen, and cost-effective strategies, along with exceptional written and verbal communication skills, to any professional environment.
  • demonstrate strong abilities in handling multiple projects simultaneously, meeting tight deadlines, and working in a fast-paced professional environment.
  • skilled at performing independently or within a team to exceed all operational goals and objectives.


professional experience

ambassador of first impressions robbins brothers                                                      2008-present

  • sharp business acumen and experienced in managing broad scope of operations, from greeting customers and tracking customer traffic to merchandising and quality control.
  • actively serve as wedding consultant, setting up engagement proposals for clients and recommending wedding vendors.
  • consistently ensured delivery of quality customer service vital to sustaining and growing clientele base.


customer service representative telvista inc.                                                           2007-2008

  • facilitated client-focused, service-oriented environment vital to maximizing customer satisfaction and retention.
  • proficiently handled multiple phone lines simultaneously, providing account information to customers, troubleshooting problems and escalating calls to appropriate professionals.
  • recipient of award for most called with the correct required information.


host and to-go server pappadeux seafood kitchen                                                             2005-2007

  • skillfully provided engaging and efficient service to all customers, from escorting clients to table, taking reservation, packing foods for pickup, and processing payments.
  • awarded best host of the month and recognized with award for always having a smile.


professional education


associates of science degree north lake community college                                               present


prerequisite courses el centro college                                                                                    2007


yyyyyy x. yyyyyy

0000 xxxxxx xxxx , xxxx , xxxxx 00000

xxx-xxx-xxxx •










hiring agent name


company name


city/state/zip code




i am currently seeking a challenging career opportunity in a [insert job title] capacity and am submitting my resume for your review.  in advance, thank you for your time and consideration.


as demonstrated in the accompanying resume, my professional qualifications include experience in retail operations, business support and customer service. an examination of my credentials will confirm that i am a skilled professional who thrives in a challenging work environment. i am driven, independently motivated, and results-oriented. i enjoy a challenge and work hard to achieve success. it is my practice to operate within a strict conduct of professionalism and integrity with my clientele. to complement this background, i offer dynamic communication, organization, multi-tasking, and relationship management skills.


as an employee, you will find me to be a driven team player committed to supporting you in achieving your objectives through superior performance.  i am confident that i could be a valuable asset to your company, and look forward to interviewing with you in the near future.








yyyyyy x. yyyyyy

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