Polished Sales Executive with expertise in business expansion efforts, increasing bottom line profits as well as fostering customer relations to increase long term loyalty and retention.
Ø Strong analytical background with the ability to work independently on multiple projects with specialized experience in information management, financial analysis and budgetary planning, tactical product branding and exposure initiatives, sales and marketing methodologies, operational efficiency practices, conflict management and effective communication techniques, research and data analysis, strategic planning, organization development and change management.
Ø Comprehensive understanding of the sales, marketing, and advertising arena due to advanced practical training.
Ø Knowledgeable in all facets of brand building to include policy development and implementation, merchandising, advertising and training.
Ø Excel in defining and implementing policies, procedures and operational systems that boost productivity, efficiency and quality of the organization.
Ø Competent leader and mentor who is able to create a team environment, including building collaborative relationships, training peers to perform at maximum efficiency, and the capacity to form cross-functional coalitions in order to ensure knowledge is shared across departmental lines.
Ø Proven ability to adapt strong process knowledge and technical skills to diverse organization needs.
Ø Demonstrate dynamic leadership qualities and strong communication skills in successfully steering planning meetings and delivering comprehensive strategies.
Ø Capable of in-depth research and data analysis with the purpose of improving brand awareness and product exposure to various market segments.
Ø Embrace organization initiatives and mission statement.
Ø Develop and implement numerous protocols and policies with the purpose of identifying and resolving relevant client issues in a proactive manner.
Ø Work to standardize cross-departmental protocols between various departments in order to break down silo mentality and increase knowledge sharing.
Ø Skilled at managing multiple projects and leading teams in cross-functional, concerted efforts.
Ø Stay abreast of most up-to-date research and data in order to offer most viable services to client base.
Ø Provide staff support and mentoring whenever necessary.
Ø Resolve issues quickly through careful data analysis including technical and functional information.
Ø Actively collaborate with multidisciplinary teams and departmental resources to optimize training efficacy.
Ø Identify prospective customers through utilization of business directories, follow leads from existing clients, participate in various organizations and attend trade shows and conferences to increase brand exposure.
Ø Contact regular and prospective customers to demonstrate products, explain product features and benefits as well as solicit orders for procurement.
with clients after sales in order to resolve problems and to provide ongoing
Ø Amassed 85 shippers during tenure, resulting in $1M+ in gross revenues. (Cerasis)
Ø Performed key-note address speaker at Independent Distributors Association annual meeting. (Cerasis)
Ø National Team Top Producer May and June 2005 with $911K and $1.1M respectively in closed sales. (Ameriquest)
Ø Achieved top sales person status in West Houston region multiple times including 5 consecutively from April 2004 through August 2004. (Enterprise)
Ø Successfully landed and maintained largest corporate account in the Houston region which increased branch revenue by $300K over the previous fiscal year. (Enterprise)
Ø Successfully developed 90% of staff for promotions over fiscal year. (Enterprise)
Ø Received exceptional achievement award by maintaining 85% customer satisfaction rating over 2nd and 3rd quarters of 2002 fiscal year as well as maintained 80% rating over the same calendar year. (Enterprise)
Ø In 2004, increased fleet size 29% over 2003, while corporate average was 1%. (Enterprise)
Ø Increased gross revenues 34% over 2003 resulting in branch posting highest corporate growth in the west region. (Enterprise)
Sales Specialist, Cerasis, Inc. 2006-Present
n Primary responsibility includes comprehensive and in-depth prospecting for qualified leads through various methods such as cold-calling and B2B outreach efforts.
n Develop and conduct numerous service presentations to a wide array of C-level clientele including; local business owners, logistics mangers, purchasing managers and shipping managers.
n Perform cost analyses to determine needs and product benefit to prospect.
n Conduct RFP submittals as well as organize all relevant documents pertaining to sales including; Management Agreement, Power of Attorney, and Credit Application.
n Post-sale, train customer as pertains to product specifics and provide on-going support and problem solving.
Account Executive, Ameriquest Mortgage Co. 2005-2005
n Primary responsibility included loan origination, handling inbound/outbound calls, presenting benefits to prospective customers, as well as adherence government regulations.
n Retrieved and disseminated specific documents needed to fund loan.
n Received training in qualifying prospective customers by one or more of the following; FICO, debt-to-income ratio, and loan to value (LTV).
Branch Manager, Enterprise Rent-A-Car 2000-2005
n Primary responsibility included establishment of stable, fun, and productive work atmosphere throughout the branch by utilizing combination of sales knowledge, management experience, and support to provide motivation and training for branch employees.
n Developed loyalty and retention programs to ensure customers received excellent product as well as superior customer service, before, during, and after sale.
n Conducted strategic sales calls to existing referral sources, along with an average of 100 business to business cold calls per month.
- Assistant Store Manager, Jason s Deli
n Hotel and Restaurant Management Coursework, San Jacinto College
n Business Administration Coursework, Austin Community College
n Business Administration Coursework, Alvin Community College
n Numerous Sales and Management Training Courses
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