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yyyyyy x. yyyyyy 0000 xxxxxx xxxx , xxxx , xxxxx 00000
(xxx-xxx-xxxx
• abc@xyz.com
career objective
results-driven, solutions-focused and goal-oriented professional with outstanding communication, presentation, and negotiation skills desiring a rewarding role within a consumer finance organization.
career profile
ø offer over 13 years of progressive management experience within the consumer finance industry at the local, regional, and national levels.
ø expert at driving revenue growth, exceeding profit goals, and enhancing overall customer service levels.
ø exceptional at securing the retention of customers through proactive and intelligent short- and long-term growth and profit objectives, as well as developing new business opportunities for continued marketplace presence.
ø highly proficient in the recruiting, training, and supervising of high-performance employees, including providing comprehensive training and supportive assessments and developing positive staff relationships.
ø adept at executing corporate-based financial strategies, marketing plans, and training programs, as well as possessing exceptional knowledge of industry-wide products and services.
ø skillful within budgeting, financial and credit analysis, leadership, and risk management roles.
professional experience
equity one
district / regional manager avp 2005 c present
ø manage an eight branch network consisting of over $80 million in revenue and employing 27 high-performance sales/financial team members, including overseeing all staff training, development, and goal assessment.
ø administered all branch portfolios to ensure maximum profitability and policy compliance and controlled budget-driven operational expenses.
ø successfully led the management of a sales finance portfolio to a $1-million monthly volume.
ø increased corporate-based net income by 261% in 2006 and 443% in 2207; decreased levels of net charge-offs by 142% in 2006.
citifinancial
district manager 2002 c 2005
ø supervised a six-branch, 30-employee network worth over $103 million in revenue, controlled all operational expenses, and conducted all management and staff training, development, and goal assessment.
branch manager 1997 c 2002
ø oversaw the operations of a five-member staff consumer loan office worth over $17 million in revenue.
ø ensured substantial branch growth and profitability, controlled losses and expenses, and complied with all corporate-based human resources policies and procedures.
ø maintained responsibility for employee training and development and audit control.
assistant manager 1996 c 1997
ø conducted individualized training and performance management for company personnel.
ø supervised staff in the following of policies and procedures and completed all necessary branch reports.
senior customer service representative 1995 c 1996
ø met monthly loan production targets, payment delinquency objectives, and training and development goals.
circuit city
account manager 1995
ø directed all facets of accounts management and oversaw beneficial customer relations and retention processes.
education and compliances
b.s., communication, radford university
bankers edge (ecoa) / fdcpa / fair lending overview / glba privacy / home mortgage disclosure act /
real estate settlement procedures act / sarbanes-oxley act overview / truth in lending act (reg z) /
integrity coaching seminars
yyyyyy x. yyyyyy 0000 xxxxxx xxxx , xxxx , xxxxx 00000
(xxx-xxx-xxxx
• abc@xyz.com
date
hiring agent name
title
company name
address
city/state/zip code
dear__________________:
i am currently seeking a challenging and rewarding consumer finance employment opportunity, and am submitting my resume for your review.
as noted, i have over 13 years of progressive management experience within the consumer finance industry at the local, regional, and national levels, and am highly proficient at driving revenue growth, exceeding profit goals, and enhancing an organization s customer relations.
you will find me to be a results-driven, problem-solving, and goal-oriented professional who is committed to supporting your corporation s financial objectives, and i am confident that my extensive skills will prove to be a beneficial asset to your team.
i look forward to hearing from you in order to discuss an available opportunity for which i am qualified. i may be reached as indicated, and thank you in advance for your time and consideration.
sincerely,
yyyyyy x. yyyyyy
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