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yyyyyy x. yyyyyy            airborne inn moon hall, room 0000 xxxxxx xxxx , xxxx , xxxxx 00000



results-driven leader with expertise in medical practice administration eager to contribute talents toward actively supporting a progressive organization in optimizing performance.

career profile

ø  over 14 years of healthcare and administrative experience.

ø  medical office technology diploma.

ø  currently studying medical coding and billing.

ø  expertise in oversight of all facets of medical office operations.

ø  proven background in all facets of departmental leadership.

ø  outstanding skills in direction of clinical, financial and business procedures.

ø  exceptional communications and interpersonal abilities.

ø  adept in developing customer service programs to upgrade customer satisfaction.

ø  demonstrated coordination abilities.

ø  self-motivated, self-directed multi-tasker with excellent detail orientation.

professional experience

tidewater eye center, virginia beach, va                                                                                         2006 - 2008

supervisor & medical receptionist

      managed office and one employee, fixed time cards, processed dictation, ordered supplies, conducted supervisor meetings and addressed patient issues.

penn specialty care, willingboro, nj                                                                                               2003 - 2006

medical receptionist

      scheduled appointments, collected copayments, checked patients in and relayed prescriptions to pharmacy.

      called in hospital consultations, answered phones, copied medical records and obtained authorizations.

      assisted elderly patients, triaged calls and routed patients to nurses and physicians.

norfolk surgical associates, norfolk, va                                                                                         2002 - 2003

medical receptionist

      same duties as above position.

norfolk psychiatric associates, norfolk, va                                                                                     2000 - 2002

medical receptionist

      same duties as above position.

other experience

prior to 2000, employed by cranbury nursing and rehabilitation center in capacity of medical records coordinator supervising medical records department, instructing medical staff in proper procedure, auditing charts to ensure high quality and disseminating documentation to physicians, insurance companies and attorneys.


omega institute, pennsauken, nj

diploma, medical office technology 1996

colorado technical university online

medical billing & coding studies, currently attending

tidewater community college, norfolk, va

science for medical careers studies, currently attending

burlington community college, pemberton, nj

science for medical careers studies, transferred to above, 2006


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