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Yyyyyy x. yyyyyy                                           0000 xxxxxx xxxx , xxxx , xxxxx 00000



Career Objective                                                                                            

Results-driven Project Manager eager to contribute dynamic sales and operations management expertise toward actively supporting a progressive organization in optimizing performance



Ø  Offer solid experience in project and operations management, with comprehensive background in creating strategic sales and marketing plans and leading teams committed to providing superior service.

Ø  Effectively define, develop and implement targeted action plans to maximize operational productivity, efficiency and profitability.

Ø  Proactively hire, train, develop and direct motivated teams and create a collaborative environment conducive to achieving high levels of employee retention and job satisfaction.

Ø  Exceptional ability to research and evaluate industry trends and competitor products and use findings toward designing and executing innovative strategies to boost company leveraging.

Ø  Dynamic communication, presentation, relationship building and problem-solving abilities.

Ø  Excel at interacting with broad populations including senior management, sales and customer service staff as well as clients and external contractors.


Key Achievements                                                                                            

Ø  Voted Most Valuable Player by management and peers in 2004 and 2005.

Ø  Won Telco Sales Rookie of the Quarter Award in November 1999, for outstanding dedication and achievement within the service provider segment.

Ø  Received awards for both Highest Netcom Sales and Best Productivity in December 2001.


Professional Experience                                                                               

Comcast                                                                                                                       2007-Present

Field Sales, Business Account Executive

  Build and establish key relationships with local businesses and organizational affiliations, enhancing company positioning and brand.

  Proficiently match Comcast products and services with identified customer needs by creating and delivering face-to-face sales presentations.

  Innovatively generate new leads with targeted prospecting activities, including cold calling, canvassing, customer referrals and partner relationships.


PC/ Gov Connection                                                                                                      2001-2007

Sales Manager, Government & Education (2006-2007)

  Promoted to contribute dynamic leadership skills in managing a team of 14 Account Managers, with full accountability for developing, mentoring and motivating team members.

  Conducted monthly business reviews for each Account Manager and successfully met and exceeded goals through pipeline/deal management, customer involvement, sound decision-making, and profitability management.

Project Manager, B2B/E-Commerce (2002-2006)

  Proactively anticipated and responded to customers preferences for web content, partnerships and service, with strong focus on optimizing productivity, efficiency and quality of services.

  Applied technical skills in initiating and implementing web strategies, including targeted marketing, providing 24/7 customer service, and executing onsite customer trainings and materials.

  Served as an integral liaison for managers, Account Managers and customers to interact with Information Services.

Account Manager (2001-2002)

  Maintained responsibility for generating new sales by prospecting, nurturing and selling IT solutions to small and medium-sized businesses throughout an assigned territory.

  Successfully contributed to business development by using proactive telephone prospecting techniques to generate new customers, handling 80-100 outbound cold calls per day.



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Metrobility Optical Systems                                                                                           2001

Sales Manager /Account Manager

  Exhibited solid leadership qualities in motivating, monitoring and mentoring all members of the business development team. 

  Spearheaded diverse administrative activities including staffing, training and performance evaluation.


Intellispace                                                                                                                    2000-2001

Outside Sales Account Executive

  Effectively planned, coordinated and facilitated all aspects of the sales cycle, ranging from prospecting for clients and contracting with building owners to developing key relationships and closing sales.

  Consistently exceeded monthly and quarterly revenue goals and expectations by wide margins.


Cabletron Systems, Inc.                                                                                                 1998-2000

Corporate Account Manger

  Resourcefully created, developed and executed effective market-penetrating strategies within the Enterprise and Service Provider arena.

  Forged strong business relationships with high net value customers including IntelliSpace and Bell Atlantic.


Education & Professional Training                                                            

Bachelor of Arts in Social Work, Minor in Criminal Justice - University of New Hampshire (Durham, NH), 1998


Technical Skills                                                                                              

Microsoft Windows, Explorer, Outlook, Excel, Power Point, Seibel, Workbench, Gold Mine, JD Edwards, Callback and CMS




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