Eager to contribute an MHA degree, a significant clinical background, and
operations leadership proficiency toward supporting a progressive healthcare organization
in optimizing bottom-line performance.
Substantial talents in personnel recruitment, training, strategic planning, total quality management, and financial administration.
Leverage exemplary team-building expertise to strengthen organizational culture, cohesiveness and accountability, paramount to achieving mission, vision, and values.
Advanced understanding of JCAHO standards; enforce and improve hospital policies to strengthen compliance and elevate quality/service levels.
Devise administrative, quality, and operational procedures to standardize and accelerate workflow, enhance patient care, heighten staff productivity, and control costs.
Able to coordinate unified efforts among multi-disciplinary team members to provide high quality care to patients with complex needs; considerable abilities in staff development and management.
Ethical, discreet and ambitious with a solid reputation for integrity, problem solving abilities, and professionalism.
Adaptable and tenacious; quickly master new roles, responsibilities, and environments.
Master s in Healthcare Administration, The Pennsylvania State University
Bachelor of Science, Psychology, The University of Pittsburgh
Associate of Science, Nursing, Community College of Allegheny County
Certified Nurse Manager and Leader (in progress), American Organization of Nurse Executives
4 Acute Care, Penn State Hershey Medical Center, Hershey PA, 2005 to Present
Spearhead daily nursing operations on medical-surgical floor comprised of 92 employees.
Cost-effectively administer $20M operating budget, complete and submit regular reports, and frequently assess comprehensive data related to patient and staff satisfaction, attending physician surveys, community focus groups, and state/JCAHO feedback.
Accelerate workflow and patients length of stay by collaborating with Attending Nurse to develop a pre-hospital class for Total Joint Replacement patients.
Yyyyyy x. yyyyyy
Professional Experience continued
Demonstrate polished leadership capabilities in attracting, motivating and retaining quality nursing professionals, collaboratively reducing 33% vacancy to zero vacancy in 10 months.
Partnered with Quality and Patient Safety team to monitor and enforce regulatory compliance.
Wrote business proposal and steered pilot program for Express Admission Unit to successfully expedite increased Length of Stay in Emergency Department by 45% for admitted patients.
Blue Ridge Mountain Nursing and Rehabilitation Center, Harrisburg PA, 2005
Assistant Director of Nursing
Teamed with Administrator and Director of Nursing to monitor and optimize quality of care delivered to 95 residents in Long-Term Care facility featuring a short-stay Rehabilitation unit.
Championed series of process improvements to streamline orientation process for new hires and eliminate 50% turnover rate.
Supported Medical Director as onsite primary contact for physicians with medical privileges.
Significantly improved responsiveness from pharmacy vendor and slashed medication errors by standardizing process for checking and verifying medication administration records.
Staff Nurse, Surgical ICU
Penn State Hershey Medical Center, Hershey PA, 2003 to 2005
Staff Nurse, Medical-Surgical Intensive Care Unit
INOVA Fairfax Hospital, Fairfax, VA, 2002 to 2003
Per Diem Agency Nurse
Progressive Nursing Staffers, Springfield, VA, 1997 to 2002
Children s National Medical Center, Washington D.C., 1994 to 1998
American Organization of Nurse Executives
American College of Healthcare Executives
Healthcare Finance Management Association
Hiring Agent Name
I am currently seeking a challenging career opportunity in a healthcare management capacity and am submitting my resume for your review. In advance, thank you for your time and consideration.
I bring to you a seasoned background in the healthcare industry, exemplary expertise in directing nursing operations, a Master s Degree in Healthcare Administration, and excellent talents in human resources, budgeting, and steering regulatory compliance. To complement these qualifications, I offer first-rate planning, organizational, analytical and critical thinking skills.
As a proactive contributor to your organization, you will find me to be a highly motivated professional and stellar leader committed to supporting you in achieving your objectives through superior self-initiative and unparalleled prioritization skills. I am confident that I could be a valuable asset to <insert name of organization>, and will call you later in the week to see if we can schedule a time to meet.
Yyyyyy x. yyyyyy
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