Yyyyyy x. yyyyyy

 

Dynamic, ambitious and educated Business Professional with broad based experience in General Management, Staff Development, Teaching, Human Resources and Non-Profit Operations.  Eager to contribute strategic leadership, communication, and relationship building talents toward supporting the objectives of a progressive employer.  

Core competencies include:

 

   Persuasive and Effective Communicator

   Maintain Oversight of Budget Requirements

   Sales/Marketing/Business Development

   Business Analysis/Process Improvement

   Strategic Planning/Execution

   Technology Savvy/MS Office

   Client Relations/Customer Service

   Thrive in a Fast Paced Environment

   Employee Training/Development

   Adult-Based Learning Facilitation

   Hiring/Recruiting/Teambuilding

   Policy and Procedure Development

 

 

2002 to Present: Pinpoint Logistics Systems, Inc., Xxxxxx, CA - General Manager/Dispatch Manger

   Provide leadership and oversight for day to day business operations for a same day, local delivery service; drive business development, customer service and staff management initiatives to optimize revenue and profitability results.

   Manage and resolve escalated client concerns; perform general business analysis and process improvement activities to identify opportunities for expansion in staff performance, cost containment and logistics.

   Oversee performance management goals for 35 Deliver Drivers; manage all recruiting, hiring and teambuilding goals, resolve employee relations challenges to assemble and lead a high performance team.

   Provide hands on sales and marketing campaign expertise to capture new business, increase market penetration and capture new revenue streams.

   Spearhead efforts to develop and implement web-based tracking software and cellular barcode scanners to enhance ease of business and introduce technology based business solutions.

 

2001 to 2002:  Heald College, Milpitas, CA - Classroom Instructor

   Facilitated engaging and interactive classes on Business Writing, Management, and Human Resources; created agendas, graded papers, and created an environment conducive to optimized learning for all students.

 

1994 to 2001: Crisis Line for the Handicapped, San Jose, CA - Director

   Provided visionary leadership and guidance for this non-profit organization with a nominal budget; created tactical business plans to maximize service delivery for outreach programs serving individuals with disabilities.

   Hired and trained a staff of 6 and managed outreach for over 20 volunteers; coordinated programs, developed communications messaging to secure public awareness and support, and collaborated with external agencies to enhance program offerings.

   Created internal and external alliances to identify and optimize available resources; conducted intake interviews, and made referrals best suited for each individuals needs.

 

1986 to 1989: United States Army, Ft. Belvoir, VA - Photojournalist

   Attended the Department of Defense Advanced Photojournalism School; Received the 1989 Thomas Jefferson Award for Best Corporate In-House Publication, and 1989 ISEC Photojournalist of the Year

 

Education / Military

 

Xxxxxx, University, Xxxxxx, CA

1994:  B.S. in Economics and 1998:  Juris Doctor

 

Xxxxxx National Guard - Officer Candidate School and Basic Non Commissioned Officer Course

Yyyyyy x. yyyyyy

 

 

Name

Title

Company

Address 1

Address 2

City/State/Zip

Date Here

Dear <Name Here>,

 

 

 

Please accept this letter and resume as application for the position of <position here> with <organization>.  If you are seeking a strong, dynamic, results oriented Business Operations Leader to join your team and lead this region to success, you have found your candidate.

 

With over 20 years of successive promotions and escalating responsibilities in broad based positions,  I have proven myself to be an enduring leader with the ability to drive consistent growth and secure critical revenue even in the face of the most challenging economic climates.

 

I can offer you a solid track record of selecting, training and developing high performance teams that consistently exceed performance expectations, as well as a demonstrated record of identifying and improving operational standards.   I see that you are seeking a candidate with the skills to provide leadership and coaching to your staff, and not only can I meet those expectations, but I can deliver a progressive management and training style that grooms candidates for excellence and ensures personal growth.

 

I am expert in driving sales, leading day to day business operations, creating customer loyalty, and developing aggressive marketing strategies that create distinction among the competition.  I have a talent for aligning corporate goals to day to day management activities, and can effectively communicate strategic business plans to the staff in a manner that captures employee loyalty and enhances motivation.   

 

I am certain after reviewing my qualifications that you will want to speak with me further, and as a proven leader, I believe it would be mutually beneficial for us to meet.  I will call next week to inquire about the possibility of meeting to discuss your organization s goals and how I can help you meet them. 

 

Thank you for your time and consideration.

 

Sincerely,