Goal-focused Business Leader specializing in driving operations growth, building strong teams, handling

companywide P&L, providing world-class customer service, and cultivating a solid brand image with

superior quality eager to offer 20+ years of experience toward maximizing an employer s success.

 

 

         Integral leader who offers start-up expertise with a unique background in multiple industries to boost bottom-line results.

         Out-of-the-box thinker who excels at conceptualizing, creating, and implementing solutions-focused processes, including developing solid business partnerships while overseeing various initiatives in coordination with multiple stakeholders.

         Top performer who makes decisions to reflect positively on business efficiency and customer satisfaction, along with supporting quality staff recruitment that encourages diversity, low turnover rates, and high levels of company loyalty.

         Excellent communicator who seamlessly interfaces among senior-level staff, business teams, and customers.

 

 

Start-Up Operations    Business Management    Team Building / Training    Financial / Budget Control

Client / Customer Service    Profit / Loss Responsibility    Strategic Planning / Analysis    Policy / Procedure Development

Sales / Marketing    Process Improvement    Regulatory Compliance    Risk Analysis / Management

 

 

 

         Utilized broad scope of industry knowledge and business acumen to conceptualize, develop, and operate a high-volume business to provide safe and courteous transportation services for school children to / from school and related activities.

         Researched applicable laws and regulations and acquired professional training and key equipment within budgetary goals.

         Built and sustained valuable client associations by demonstrating strong communication and interpersonal relations skills.

 

 

         Expertly identified and analyzed privately held companies and high net worth individuals exposures, including coordinating professional services required to manage exposures, and communicating risk management information to industry agents, companies, vendors, and senior staff necessary to protect the organization and achieve continued success.

         Conducted insurance policy audits to verify hazards accuracy, and evaluated compliance of policy terms and conditions.

         Performed risk assessments and insurance reviews to determine if loss protection and insurance status of exposures.

 

 

         Strategically steered a highly profitable $12-million book of business encompassing 300+ individual policies with national and international coverage grants, including completing annual reviews of all policy language, terms, and conditions.

         Calculated property valuations; business income; and extra expense figures, rates, and pricing strategies, as well as handling loss history review, premium allocations and collections, claims settlement assistance, and insurance agency relations.

         Maximized use of resources by coordinating departmental and zonal employees to obtain and analyze critical data.

 

 

 

         Developed an independent multiline insurance agency from scratch, including implementing plans to market and sell personal and commercial coverage while performing client interviews, site visits, financial reviews, business income calculations, personal property valuations, and risk assessment, as well as forging strong relationships with industry leaders.

         Drove bottom-line results by improving sales and service performance via quality risk management, along with proactively monitoring operational and employee functions to ensure consistent productivity levels necessary to achieve core goals.

         Successfully honed field underwriting skills by accessing personal and commercial coverage risks on a daily basis.

 

 

         Recognized for job performance excellence by rapidly progressing from entry-level to general management positions within the course of a 6-year period, including revising and streamlining each job s functions to enhance efficiency.

         Increased revenue and pinpointed inventories by developing and implementing an office-to-warehouse paperwork system.

         Recruited, trained, and managed a top-performing team, including handling payroll process, P&L responsibilities, departmental budgeting, accounts payable / receivable, current market pricing, and commercial freight contract negotiations.

 

 

Specialized Business Management Training

Business Management • Human Resources • Sales • Marketing • Financial Principles

The Ohio State University

 

Completed 300+ Hours of Insurance Industry Training

Sales • Marketing • Client Relations • Insurance Regulations • Risk Management

Various Companies

 

Extensive Business / General Studies Training

Psychology • Mathematics • Sciences

The Ohio State University

 

 

Member (1993 C 1999)

Northern Ohio Section

Institute of Scrap Recyclers

 

Member / Board of Directors (1999 C 2008)

Local Ohio Chapter

National Association of Financial & Insurance Professionals

 

Member (1990 C 1994)

Northern Ohio PGA

Professional Golfers Association of America

 

 

 

Date

 

 

Hiring Agent Name

Title

Company Name

Address

City/State/Zip Code

 

Dear__________________:

 

I am currently seeking a challenging [ Insert Job Title ] role, and am submitting my resume for your review.

 

I am excited to build a rewarding career with your company, and am confident that my professional skills can help to achieve your objectives.  I can offer 20+ years of solid experience in Business Management, Start-Up Operations, Team Building / Training, Financial / Budget Control, Profit / Loss Responsibility, and Strategic Planning / Analysis, and am well-versed in all facets of Policy / Procedure Development, Sales / Marketing, Process Improvement, Regulatory Compliance, and Risk Analysis / Assessment.

 

To complement my background, please note that I completed rigorous specialized training in Business Management, Sales, Marketing, Financial Principals, and Human Resources at The Ohio State University.  I also completed 300+ hours in Client Relations, Insurance Regulations, and Risk Management, among other areas.

 

Most recently, as Owner of Alpha Transportation Service LLC, I utilized my broad scope of industry knowledge and dynamic business acumen to conceptualize, develop, and operate a high-volume transportation business, including successfully selling the company in August 2010.  Within this role, I built and sustained valuable client associations, along with researching applicable laws and regulations to ensure strict regulatory compliance.  In a previous role as a Risk Consultant with Consolidated Risk Management, I expertly identified and analyzed privately held companies and high net worth individuals exposures, including coordinating professional services required to manage exposures, and communicating risk management information to industry agents, companies, vendors, and senior staff necessary to protect the organization and achieve continued success.  As this is just a sampling of my job history, please kindly refer to my enclosed resume for additional experience.

 

You will find me to be a results-driven professional who can contribute a track record of organizing and implementing strategies to improve bottom-line performance while defining key business priorities and meeting targeted goals.  In addition, I can recruit, develop, and manage customer-focused teams within fast-paced, deadline-oriented environments while streamlining business processes to increase productivity, efficiency, and quality.  For the sum of these aforementioned reasons, I believe I will prove to be an incredible asset to your company.

 

I look forward to hearing from you, and thank you in advance for your consideration.

 

Sincerely,

 

 

 

Yyyyyy x. yyyyyy