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yyyyyy x. yyyyyy                                                            0000 xxxxxx xxxx , xxxx , xxxxx 00000




enthusiastic and professional team player eager to contribute variety of accounting and managerial talents toward actively supporting the optimal performance of a progressive organization.  offer demonstrated dedication, technical knowledge, personal drive and superior performance in exchange for professional growth and development. 


career profile

ø  over seven years of varied and intensive accounting expertise.

ø  knowledgeable in comprehensive and accurate accounting.

ø  skilled in asset, liability and account reconciliation.

ø  record of competency in positions of wide-ranging responsibility.

ø  proven ability in complex project management and coordination.

ø  record of progression to positions of wide-ranging responsibility and authority.

ø  exceptional team leader with highly-refined personnel management skills.

ø  well-organized, detail-oriented multi-tasker.

ø  self-motivated, self-directed individual with strong entrepreneurial as well as team participation capabilities.

ø  contributor to increasing overall organizational proficiency and efficiency.



professional experience

ups freight forwarding, forest park, ga                                                                                  2005 - present

international freight specialist

       hold responsibility for determining shipment costs including auditing bills to ensure application of appropriate rates; analyze data to assure company following correct course of action for maximum profitable results.

       utilize ms excel extensively to complete in-depth audits and complex analytical calculations.

       perform data analysis to maximize effectiveness, accuracy and profitability.

       process claims for lost and damaged export cargo shipments.

       work diligently to assure resolution of all issues, including import break-bulk concerns and processing of freight releases, as well as export documentation.

       managed emcon 2000 cargo operations data entry.

       served as member of employee relations committee and was non-management co-chair for ups comprehensive health and safety committee.

       additionally, assisted with internal/facility audits.


top turf, fayetville, ga                                                                                                         2003-2004 / 2005

administrative assistant

       served as assistant to branch manager with various daily operations, including database management and input.

       charged with responsibility for appointment scheduling, as well as handling all incoming telephone calls, re-routing as necessary.

       managed customer documentation and ensured positive customer service.


apl logistics, romeoville, il                                                                                                                  2005

customer service representative

       processed all orders and invoices.

       created pick lists and posted inventory transactions.

       expedited, tracked and assembled orders for shipping.

       managed all sap data entry.

yyyyyy x. yyyyyy

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h & r block                                                                                     crest hill, il 2005 / forest park, ga, 2008

client service coordinator

       in this customer service role, was initial point-of-contact for client base.

       oversaw appointment scheduling for tax issues.

       managed incoming calls, forwarding as necessary.

       ensured accuracy of all forms and documents in preparation for submittal.

       facilitated all data entry.

       followed through on assuring that checks issued by internal revenue service were received by clients.


law offices of m.l. zager p.c., monticello, ny                                                                              2002 - 2003

account representative

       managed medical accounts, to include resolving insurance and billing issues in compliance with hippa regulations; oversaw data input and performed all account follow-up and payment scheduling.

       supported legal team through preparation of medical information for legal proceedings.

       tasked with updating of patient, hospital and private physician accounts.

       answered telephone calls, re-routing as necessary.




technology skills

microsoft word, excel, access, powerpoint and outlook




professional certifications

microsoft excel levels 1, 2 and 3





keller graduate school of management of devry university, atlanta, ga

masters of science, accounting & finance management, 2007

cfe concentration


utica college of syracuse university, utica, ny

bachelor of science, criminal justice, 2001



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