Administrative Assistance ~ Business Support ~ Customer Service

yyyyyy x. yyyyyy

Ø  Offering extensive range of administrative experience in varied industries and professional settings

Ø  Exceptional client servicing and relationship building skills vital to sustaining and growing business

Ø  Efficiently manage high-volume phones, supplies inventories, office equipment, mail distribution, and general clerical and front desk operations; effectively develop and maintain competitive quotes

Ø  Solid understanding of accounting practices and experienced in payables, receivables and payroll processing; skilled in QuickBooks

Ø  Excel in planning, coordinating and steering projects/workflow to maximize productivity and efficiency of operations

Ø  Motivating leader experienced in training, coordinating and directing top-performing teams focused on providing world-class customer service

Ø  Working knowledge of MS Office applications including Word and Excel

Ø  Type 55 wpm and proficient in 10-key

yyyyyy x. yyyyyy

Manager, GI Jodis                                                                                                                      2005-2009

  Drove operations, from opening through closing, concurrent with bartending for fast-paced, high-business volume establishment

  Steered broad-scope administrative functions ranging from incoming/outgoing cash management to inventory control and supplies ordering

  Contributed strong managerial skills toward training and leading a dynamic team committed to delivering quality customer service

  Consistently built and maintained positive customer and vendor relationships

 

Teacher Assistant, YMCA                                                                                                      2006-2007

  Exhibited exceptional communication and leadership skills in effectively coordinating and facilitating on-site and field activities for as many as 70 children; routinely interfaced with parents

 

Administrative Assistant, P&P Inc.                                                                                       2005-2006

  Successfully managed full range of administrative/business functions, from accounts receivable/ payable, payroll and spreadsheets to quotes, inbound phones, mail distribution, office equipment maintenance, and general office/clerical activities; extensively used QuickBooks, Word and Excel

  Provided superior customer servicing in responding to inquiries and troubleshooting concerns

yyyyyy x. yyyyyy

 

General Undergraduate Studies, Arapahoe Community College-Littleton, CO; Fall 2008

yyyyyy x. yyyyyy

 

Office Volunteer, Abiding Hope Lutheran Church