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yyyyyy x. yyyyyy                                                            0000 xxxxxx xxxx , xxxx , xxxxx 00000



dynamic leader with expertise in operations management eager to contribute broad background in all aspects of casino gaming functions toward supporting the employer in optimizing operational and financial performance.


career profile

ø  over 20 years of relevant experience in revenue improvement, strategic planning, property management, procurement and financial control in the casino industry.

ø  record of promotion to team leadership positions of wide-ranging responsibility and authority.

ø  in-depth background in regulatory compliance and security in a cash-rich environment.

ø  demonstrated leadership/training abilities in directing critical management, methodologies and coordination in challenging environments.

ø  background in player development, special events and executive complimentary service/product delivery.

ø  capacity in effective decision making through critical thinking process.

ø  proven supervisor of unit personnel.

ø  expertise in all facets of high volume operations.

ø  adept in leadership, team building and motivation.

ø  deliver measurable contributions to increased productivity and profitability.

ø  strong organizational, management and analysis skill sets.

ø  solid understanding and knowledge of cost control.

ø  knowledgeable in meeting stringent organizational goals.

ø  outstanding competence in communications and presentations.


professional experience

trump taj mahal casino hotel, atlantic city, nj                                                                                                             2008 c present

vice president of player development

         recruited to perform critical function of training/development of casino players.

         design and execute wide ranging marketing/business development strategies.

         facilitate planning and management of special events.

         initiate and administer stringent budgets to achieve cost control objectives.

         oversee cash comp and executive comping privileges.

atlantic city hilton casino resort, atlantic city, nj                                                                                                           1988 c 2007

assistant vice president of customer development (1999-2007)

         promoted to manage casino services, administration, budgeting, special events and hotel operations.

         facilitated vip services.

         orchestrated marketing and business development.

         ensured effective cash comp and executive comping privileges.

         achieved demanding p&l/occupancy objectives.

executive director of customer development (1998-2003)

         concurrent assignment leading customer development group.

         provided leadership in staff supervision and budgeting.

executive casino host (1989-2003)

         advanced to direct all aspects of casino host department.

         evaluated and investigated comp exception reviews.

casino host (1988-1989)

         retained to perform selection/development of casino players.


earlier background

prior to 1988, served in progressively responsible assignments culminating in casino floor host for caesar s boardwalk regency casino/hotel, atlantic city, nj.  in this assignment built outstanding hosting operations, support service, security/investigation, transportation and documentation skill sets.


professional development

acc, casino law courses

casino marketing seminars

yyyyyy x. yyyyyy                                                            0000 xxxxxx xxxx , xxxx , xxxxx 00000






cover letter text






hiring agent name


company name


city, state   zip code


dear                   :


i am currently seeking a challenging career opportunity in a senior casino marketing executive capacity and am submitting my resume for your review.  in advance, i thank you for your time and consideration.


as demonstrated in the accompanying resume, my professional qualifications include over 20 years of successful casino gaming management at prestigious atlantic city establishments.  to complement this background, i possess demonstrated expertise in marketing, player development, budgeting, operations and executive comping, as well as strong analytical, problem-solving and managerial capabilities.  as an employee, you will find me to be an enthusiastic and disciplined team player, committed to supporting you in achieving your objectives through superior performance. 


i am confident that i could be a valuable asset to your firm, and look forward to interviewing with you in the near future to further discuss my areas of experience and expertise that would be a contribution to your organization.








yyyyyy x. yyyyyy












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