High-Performance Community Manager with ARC eager to continue to contribute talents to company success as a results-focused District Manager

 

 

Ø  Extensive progressive experience in the Manufactured Home Community market, including Community Manager with ARC since 2008; prior industry experience as a Sales Consultant and Office Manager, 2006-2008

Ö         Successfully exceeded budgeted 2009 NOI by $213K

Ö         Received ARC Collections/Outstanding Performance Award, 2008

Ö         Facilitated 42% delinquency reduction, Enchanted Village, and 68% delinquency reduction at Oak Grove

Ö         Achieved 21% growth in Sales Center Gross Profit for Cottage Homes by strategically controlling expenses as well as personally generating $60K in sales

Ö         Recognized with CHM Circle Award, Top 25%, Clayton Homes

Ø  Expertise in maximizing bottom-line profits through proactive cost controls and delinquency reductions, as well as aggressive marketing and sales

Ø  Dynamic communication, consultation, presentation, and negotiation skills; client-focused and committed to providing superior service

 

 

Community Manager, ARC- Enchanted Village, Alton, IL                                             2008 to present

Actively steer community operations ranging from team building/leadership and delinquency reduction/control to community appearance enhancements

Drive growth through aggressive outside marketing focused on building organic homeowner base and increasing sales and leasing performance

Consistently optimize resident relations by providing quality service and responsive problem solving

 

Sales Consultant/Office Manager, Clayton Homes, Cottage Hills, IL                     2006 to 2008

Effectively consulted with prospective clients to define, address and capitalize on individual needs; provided dynamic sales presentations demonstrating quality of manufactured homes

Ensured delivery of world-class customer service by conducting property inspections and managing project from groundbreaking through final walk-through with homeowner

 

Branch Manager, Serenity Title and Escrow-Bethalto, IL                                            2003 to 2006

Steered marketing and facilitation of services; resourcefully resolved titling issues, efficiently prepared detailed settlement statements and spearheaded escrow closings

 

 

Watterson University-University City, MO
Associate Degree, Business Management