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yyyyyy x. yyyyyy
0000 xxxxxx xxxx , xxxx , xxxxx 00000
abc@xyz.com
(xxx-xxx-xxxx
career objective
results-driven logistics specialist eager to contribute excellent client relations and account management skills toward supporting the employer in increasing market share, customer satisfaction, and transactional accuracy
profile
ø offer substantive training and practical experience in logistics and client relations, with expertise in sales, materials/product transportation, account management, and project administration
ø facilitate client-focused, service-oriented environment vital to maximizing customer satisfaction and retention; proactively anticipate and address client and project needs
ø accurately prepare, review, and maintain documentation critical to the freight forwarding and import/export process
ø cultivate long-term business relationships and manage key accounts, identify and capitalize on business development opportunities, develop niche markets, and administer high-revenue transactional contracts
ø solid record of increasing productivity, quality, and profitability in deadline-driven environments
ø dynamic communication, presentation, and negotiation skills
professional experience
management training program, kuehne + nagel, houston, tx 2007 c present
- effectively coordinate worldwide shipments for this leading global provider of integrated supply chain solutions across diverse industries; drive projects from initial shipment through handoff to buyer
- develop strong understanding of all aspects of operations while rotating through air export/import, ocean export/import, accounting, projects, customer service, customs brokerage, data quality, and systems driven services for between three and six months per department
- execute a broad range of international freight forwarding functions to ensure optimal customer service, timely and accurate transitions, and cost-effective operations
product sales / staff lead / waiter, finn & porter, austin, tx 2004 c 2006
- delivered exceptional customer service based on depth of knowledge regarding menu; developed loyal client base resulting in repeat business and expansive referral network
- successfully trained front of house staff in offering expedient, well-informed, and courteous service to maximize profitability and maintain the restaurant s reputation for unparalleled service
- consistently ranked within top 5% of sales throughout tenure
planner / sales negotiator, cargo, british airways world cargo, toronto, on 2002 c 2003
- directed sales and logistics activity as relating to two daily flights carrying 12-14 tons of cargo from toronto (yyc) to london (lhr and lgw) airports; achieved all established revenue goals and capacity targets
- proactively monitored cargo to mitigate potential risks and ensure timeliness of international shipments; reduced downtime by serving in the capacity of a remote expediter for offloaded deliveries
- utilized automated profit/cost system to determine competitive pricing quotations
education
ba in communications; business administration minor, texas state university, san marcos, tx 2006
aaa in business management, humber college of applied arts and technology, toronto, on 2002
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