Yyyyyy x. yyyyyy

5244 Hackberry Lane, #0000 xxxxxx xxxx , xxxx , xxxxx 00000

Homexxx-xxx-xxxx                         Cell xxx-xxx-xxxx

abc@xyz.com

 

 

Profile

 

        Master s Candidate offering exemplary interpersonal, organizational, analytical, project leadership and problem solving skills.

        Excellent business management strengths encompass program development and administration, data analysis, report preparation, budget administration, customer service, and policy and procedure development.

        Adept at staff hiring, training, coaching, supervision and evaluations.

        Able to relate effectively to a wide range of people, establish immediate rapport, and foster long-lasting relationships crucial to advancing business growth.  

        Versatile, productive and adaptable; quickly master new roles, responsibilities, and environments.

        Self-directed and dependable with reputation for professionalism, solid judgment, integrity, incisiveness.

        Excel at driving cohesive, efficient, and collaborative efforts among cross-functional and cross-cultural teams. 

 

Professional Experience

 

Avis-Budget Group, 2008 to Present

Station Manager

• Spearhead daily business operations inclusive of customer service, fleet maintenance, and coordinating roadside assistance.
• Apply excellent leadership talents toward training, motivating, directing and supervising employees.
• Elevated staff productivity and morale by strategically introducing incentive and reward programs.

 

Walgreen Drug Store, 2006 to 2008

Assistant Manager, Management Training Program

         Directed efficient and cost-effective store operations, playing a significant role in staffing/hiring, orientation and training, performance management, and team motivation.

         Diligently monitored financial performance, coordinated merchandising, and exhibited proficiency in inventory control.

 

Continued

 

 

 

 

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Professional Experience continued

 

University of La Verne, 2002 to 2003 

Resident Advisor

         Served as liaison between residents and departments such as Student Life, Admissions, and Campus Safety while enforcing security and compliance with university policies and regulations.

         Exercised sharp communication, interpersonal, listening and crisis management skills to provide peer counseling, mediate conflicts, and facilitate referrals to community resources when applicable.

         Counseled students in career development and leveraged strong organizational skills to coordinate semi-annual Career Day and broad-based educational, social and multicultural programs and workshops.

         Meticulously documented daily activities via incident reports, budget requests/proposals and staff evaluations.

 

YMCA, Los Angeles County, 2000 to 2003

Director of Youth Programs and Publications

• Demonstrated outstanding management acumen in planning, organizing and administering field trips and various events such as annual basketball tournament, social and educational tournaments, and after-school programs.
• Maximized asset management and security by enforcing check-in and check-out of equipment, vehicles and facilities.
• Trained, coached, mentored, motivated and supervised up to 15 employees, consistently emphasizing team cohesiveness, productivity, safety, and communication.

 

                   

 

Prior background includes role as Shoes and Accessories Manager for

Montgomery Wards/Montclair Plaza, 1997 to 2000.

 

Education

 

Master s Degree (in progress), Capella University,  Minneapolis, MN,

anticipated completion December 2010

 

Bachelor of Science Degree, University of La Verne, La Verne, CA,

graduated 2003